Lake Jackson, 77566, TX,
United States
Texas Dow Employees Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Texas Dow Employees Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 876 Texas Dow Employees Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Texas Dow Employees Credit Union has purchased the following applications: Gallup Q12 for Employee Engagement in 2014, Vertafore AMS360 for Agency Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Texas Dow Employees Credit Union is running and its propensity to invest more and deepen its relationship with Gallup , Workday , Vertafore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Texas Dow Employees Credit Union revenues, which have grown to $305.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Texas Dow Employees Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2014 | 2014 |
In 2014 Texas Dow Employees Credit Union implemented Gallup Q12 as part of an Employee Engagement program across its HR and Talent Development functions. The deployment targeted organizational engagement measurement and manager-facing capability building for an institution with 876 employees, with Gallup Q12 used as the central survey instrument to surface engagement drivers.
The Gallup Q12 implementation focused on survey administration and structured analysis of engagement items, combined with strengths-based coaching led by a certified Gallup Strengths Coach. Functional capabilities included regular employee pulse administration, interpretation of Q12 item-level and team-level results, and the development of specialized action plans to address identified engagement gaps. Gallup Q12 was used explicitly to inform manager training content such as Interview and Selection for managers and Respect and Responsibility courses, linking survey findings to targeted learning interventions.
Operational scope encompassed senior leadership, managers, new hires joining through mergers and acquisitions, and an internal employee engagement team that the organization maintained. Governance was established through direct collaboration between HR leadership and senior executives to analyze Gallup Q12 results and to prioritize action planning, with the engagement team leading rollout coordination and manager coaching. This configuration positioned Gallup Q12 as the primary Employee Engagement instrument for driving people-related workflow changes in Talent Development and HR.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore AMS360 | Agency Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Texas Dow Employees Credit Union implemented Vertafore AMS360 as an Agency Management solution, and the credit union lists Vertafore AMS360 on its public website. The deployment is positioned to centralize agency-level client and policy information for agency operations accessible via the institution's website.
Vertafore AMS360 was configured to provide core Agency Management capabilities typical for the category, including policy administration, client and contact management, document management, billing and commission processing, and agency reporting. Configuration emphasis is on operational workflows that unify front-office customer interactions with back-office agency processing, using the application to standardize recordkeeping and transactional workflows.
Operational scope centers on agency operations and customer service functions within the credit union, with the application surface exposed through the public website for customer access to agency services. Governance and day-to-day ownership are oriented toward agency operations and customer service teams, aligning AMS360 configuration to support both customer-facing and back-office agency workflows.
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Business Process Management | ERP Services and Operations |
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2015 | 2015 |
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Core Banking | ERP Services and Operations |
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2011 | 2011 |
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Digital Banking | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Texas Dow Employees Credit Union implemented Cisco Webex Meetings as part of its customer and employee-facing conferencing capability. Cisco Webex Meetings is deployed on the credit union website to provide member access to virtual meetings and webinars, and it operates as a cloud hosted Audio Video and Web Conferencing application offering real time video and audio, screen sharing, meeting scheduling, and recording functionality.
Cisco Webex Meetings supports both member facing engagement and internal collaboration, with operational coverage spanning member services, marketing, and corporate staff across branches. Governance is organized through centralized administration and user provisioning to manage host and participant roles and to control meeting and recording workflows, while the website embedding exposes a direct join flow for members and external participants.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Single Sign-On (SSO) | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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