Nurnberg, 90471,
Germany
TeamBank Nurnberg Technographics
TeamBank Nurnberg Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TeamBank Nurnberg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1140 TeamBank Nurnberg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TeamBank Nurnberg has purchased the following applications: Microsoft 365 for Collaboration in 2022, VIER engage for Call Center in 2015, BioCatch for AML, Fraud and Compliance in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TeamBank Nurnberg is running and its propensity to invest more and deepen its relationship with Microsoft , VIER , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TeamBank Nurnberg revenues, which have grown to $340.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TeamBank Nurnberg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TeamBank Nurnberg Tech Stack and Enterprise Applications
TeamBank Nurnberg Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 TeambankNurnberg deployed Microsoft 365 as its primary Collaboration platform. The implementation established Microsoft 365 for corporate productivity, email, and content collaboration and includes a visible Microsoft 365 presence on the corporate website.
The deployment emphasized core Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for persistent chat and meetings, OneDrive for user file sync, and Office desktop and web applications for endpoint productivity. Configuration work included tenant provisioning, license assignment, and service configuration aligned to collaboration workflows.
Architecturally the implementation uses cloud hosted Microsoft 365 services with centralized identity and access control through Azure Active Directory for single sign on and policy enforcement. Integration points documented in the implementation include embedding Microsoft 365 assets on the public website and routing organizational email and content into the Microsoft 365 tenant for unified collaboration.
Governance was structured around Microsoft 365 administrative roles, role based access control, compliance policies, and data loss prevention settings consistent with Collaboration deployments. Operational ownership sits with corporate IT and business user groups to manage collaboration, document lifecycle, and internal communications workflows.
|
TeamBank Nurnberg CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VIER | Legacy | VIER engage | Call Center | CRM | n/a | 2015 | 2015 |
In 2015 TeambankNurnberg implemented VIER engage to simplify a fragmented contact-center landscape and consolidate Call Center operations across its customer service organization. The deployment addressed high-volume inbound demand, supporting more than 125 employees who handle in excess of 1M inquiries, and established a centralized platform for both reactive customer service and proactive outreach.
The implementation uses VIER ACD and IVR components together with the VIER engage dialer, configuring ACD and IVR-based call pre-qualification to route and triage contacts before agent handling. VIER engage runs automated outbound dialer campaigns, executing six to ten automated campaigns monthly to reduce manual dialing, and the platform centralizes campaign orchestration and dialer management.
Operational coverage focused on contact-center and outbound campaign teams, standardizing call routing, pre-qualification scripts, and campaign workflows to reduce system maintenance overhead and manual work in campaign execution. Integrations are limited to the VIER ACD and IVR stack and the VIER engage dialer as the core communication components used in production, with the solution serving customer service and outbound sales outreach functions.
Governance centered on consolidating fragmented contact-center processes into a single vendor application, standardizing workforce-facing procedures for call handling and campaign scheduling. Outcomes reported in the deployment include improved efficiency for over 125 employees handling more than 1M inquiries and reduced manual dialing and system maintenance overhead using VIER engage.
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
TeamBank Nurnberg TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BioCatch | Legacy | BioCatch | AML, Fraud and Compliance | TRM | n/a | 2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
TeamBank Nurnberg PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
TeamBank Nurnberg IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at TeamBank Nurnberg
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TeamBank Nurnberg Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-14 | TeamBank Nurnberg | Evaluated | Ab Initio | Ab Initio | Data Warehouse | Analytics and BI |