Knoxville, 37919, TN,
United States
TeamHealth Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TeamHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 TeamHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TeamHealth has purchased the following applications: Infor Lawson for ERP Financial in 2009, Sterling Background Check for BackGround Screening in 2016, IBM Blueworks Live for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TeamHealth is running and its propensity to invest more and deepen its relationship with Infor , SAP , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TeamHealth revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TeamHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, TeamHealth implemented Infor Lawson for ERP Financial. The Infor Lawson deployment targeted enterprise finance and accounting functions, implementing core financial modules including general ledger, accounts payable, accounts receivable, fixed assets and procurement to provide a unified financial management layer. Configuration work focused on chart of accounts structure, period close workflows and financial reporting within Infor Lawson to standardize transactional processing. The technical design used a centralized application architecture with Infor Lawson positioned as the primary ERP Financial system for corporate finance operations.
Operational scope covered corporate finance, accounting operations and procurement teams, aligning transactional workflows and month end processes to the configured modules. Governance and process changes established standardized accounting policies, role based access controls and formal close governance to leverage Infor Lawson financial controls and audit trails. The deployment proceeded in phased module adoption with concurrent process standardization to operationalize consistent financial workflows inside the ERP Financial environment.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2016 | 2016 |
In 2016, TeamHealth deployed Sterling Background Check to formalize candidate screening within its BackGround Screening portfolio, supporting HR and recruiting operations across the enterprise. The implementation targeted administrative hiring workflows for roles ranging from medical coders to facility vice presidents, and was governed from TeamHealth National Support Center in Knoxville, TN while operating across facilities in North America.
Sterling Background Check was operated through a SterlingOne/CRC Background Check admin user model, with explicit responsibilities for user management, training, dashboard reporting and serving as the primary point of contact. The deployment included administrative handling of background check configuration, candidate status dashboards and operational training to remote recruiter teams, reflecting standard BackGround Screening functional capabilities such as candidate screening orchestration and results reporting.
Operationally the background screening workflows were tightly coordinated with Talent Acquisition systems, TeamHealth’s CareerBuilder ATS for candidate lifecycle management and with SkillSurvey Reference Check for non-clinical reference collection and import file management. The narrative identifies an administrative boundary where Sterling Background Check and SkillSurvey reference workflows were handled by designated admin users, and CareerBuilder served as the authoritative source for openings and candidate records used to trigger screening events.
Governance and process responsibilities were centralized with the Manager, HR/Recruiting Services who managed remote recruiters and acted as the operational lead for SterlingOne/CRC administration. Governance activities included user provisioning, training cadence for recruiting staff, dashboard-based reporting to HR teams and documented points of contact for escalation, embedding the Sterling Background Check application into TeamHealth’s HR and recruiting operating model.
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Blueworks Live | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, TeamHealth implemented IBM Blueworks Live. IBM Blueworks Live is a Process Mining application used to document and standardize RPA design and Lean Data Process workflows across the organization.
The deployment centered on Blueworks Live workspaces and flowcharts, with teams producing milestone 7x7 diagrams and RPA design documents to capture process models and user stories. Functional usage emphasizes process mapping, milestone tracking, and centralized file and diagram management, enabling teams to create and edit workflows and to manage data and milestones within shared workspaces.
Operational coverage spans RPA engineering, business analysis, and process improvement teams supporting hospital and clinical operations across the United States, with the tool serving as a central process repository for geographically distributed workers. The implementation is positioned for cross-team collaboration and standardized process documentation, with IBM Blueworks Live referenced explicitly as the primary Process Mining application for these functions.
Governance and rollout included user onboarding through the Blueworks Live tutorial and workspace-level control for editing and assignments, which reviewers reported made work easier to edit and control in one place. Reported outcomes include high user satisfaction and value for RPA development and BA deliverables, while usability improvements were noted as an area for enhancement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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