Clearwater, 33759, fl,
United States
Teamwork Commerce Technographics
Teamwork Commerce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Teamwork Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Teamwork Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teamwork Commerce has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019, ShippyPro for Shipping Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teamwork Commerce is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , ShippyPro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teamwork Commerce revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teamwork Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Teamwork Commerce Tech Stack and Enterprise Applications
Teamwork Commerce AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Teamwork Commerce implemented Zoho SalesIQ on its website to add Chatbots and Conversational AI capabilities for customer engagement and online sales support. The deployment used the Zoho SalesIQ web widget embedded across the public storefront and administrative consoles, leveraging the vendor hosted SaaS architecture for runtime and management. Implementation emphasized real time visitor monitoring, live chat handling, and bot driven first contact to capture inquiries and route queries to internal teams.
Configuration work covered conversational workflow design, proactive messaging rules, chat routing to support and sales queues, and the setup of reporting dashboards and canned response libraries consistent with Chatbots and Conversational AI deployments. Operational scope targeted the e commerce, customer success, and online sales functions, with rollout implemented at the site level and operator training for agents and managers. Governance relied on scripted workflows and role based access to Zoho SalesIQ controls, with ongoing iterative tuning of bot scripts and routing rules as part of regular operations.
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Teamwork Commerce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Teamwork Commerce deployed Microsoft 365 as its primary Collaboration platform. Teamwork Commerce Microsoft 365 Collaboration supports internal communication, document collaboration, and productivity across corporate teams and business functions.
The Microsoft 365 deployment reflects standard Collaboration capabilities including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint for intranet and document management, OneDrive for personal file storage, and the Office productivity suite for content creation. Microsoft 365 presence is observable on the company website, indicating the vendor cloud services are in use and referenced in public site artifacts.
Operational control follows tenant level administration and centralized user and license management patterns common to Microsoft 365, with group policy and information governance applied to mail and document workflows. The implementation scope is organization wide, supporting internal collaboration across departments and business functions.
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Teamwork Commerce eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ShippyPro | Legacy | ShippyPro | Shipping Management | eCommerce | n/a | 2018 | 2018 |
In 2018, Teamwork Commerce integrated ShippyPro as its Shipping Management application. Teamwork Commerce is a United States retail technology provider with a 200 person workforce offering a native omnichannel order management and point of sale platform with centralized analytics and cloud native mobile capabilities.
ShippyPro was connected to Teamwork Commerce order management, inventory management and POS workflows to provide shipping orchestration, label generation, carrier rate comparison, tracking updates and shipment status synchronization. The ShippyPro integration enabled automated fulfillment handoffs from order capture to carrier booking and supported standard Shipping Management functional flows such as shipment creation, tracking reconciliation and carrier selection.
The deployment leveraged Teamwork Commerce's integration ecosystem, incorporating ShippyPro alongside Apple, Ayden, Avalara, Big Commerce, Epson, Looker, Magento, Mailchimp, Salesforce CC, Shipstation and TSYS to maintain end to end order to delivery connectivity. Client governance and operational rollout were managed by Client Success Managers who served as primary points of contact, ensured TSA and SOW commitments were executed, and managed both standard support and hyper care across US and international retail accounts.
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Teamwork Commerce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Teamwork Commerce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Teamwork Commerce
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Teamwork Commerce Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-04 | Teamwork Commerce | Evaluated | Agilence, Inc. | Agilence 20/20 Data Analytics | Analytics and BI | Analytics and BI |