Tech Service Products
5509 Jensen St,
New Orleans, 70123, LA,
United States
New Orleans, 70123, LA,
United States
1 504-733-4275
Distribution
Tech Service Products Technographics
Tech Service Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tech Service Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Tech Service Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tech Service Products has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2011, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tech Service Products is running and its propensity to invest more and deepen its relationship with Intuit , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tech Service Products revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tech Service Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tech Service Products Tech Stack and Enterprise Applications
Tech Service Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Tech Service Products implemented Intuit QuickBooks Online to manage core ERP Financial functions across its distribution and calibration operations in Lafayette, Louisiana. The deployment centralized bookkeeping, invoicing, and inventory visibility for a 30 person distribution firm with responsibilities spanning a calibration lab and customer facing sales activities.
Configuration focused on standard ERP Financial modules such as general ledger, accounts receivable, accounts payable, inventory and asset tracking, sales invoicing, expense management, and financial reporting. Setup included a tailored chart of accounts, inventory item records to support asset and inventory level management, and configured reporting to support sales and capital investment goal tracking.
Intuit QuickBooks Online was used as a cloud accessible finance system to provide multi user access for the manager and technicians, supporting day to day transactions for the calibration lab and sales teams. No external system integrations were documented, so operational coverage remained internal to finance, inventory, and customer sales workflows at the Lafayette site.
Governance and process work accompanied the software adoption, including formalized financial control routines, goal setting and tracking for profitability, and a training program for new employees. Company level achievements documented in the same period include consistently exceeding sales goals by increasing sales at least 25 percent per year, obtaining ISO and API compliance for the calibration lab, and creating a training program, with QuickBooks proficiency listed among required skills.
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Tech Service Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Tech Service Products deployed Ruby Live Chat on its public website. The Ruby Live Chat implementation is classified under Chatbots and Conversational AI and is delivered as an embedded web widget to handle real-time messaging and asynchronous offline inquiry capture for website visitors.
The deployment scope is website-facing customer support and lead capture, supporting sales and customer service workflows for a 30 person distribution company. Configuration focuses on chat availability, canned responses, message routing to live agents, and transcript capture for follow up, reflecting standard Chatbots and Conversational AI functional modules. Integrations with other systems were not specified, so the implementation remains website-centric and governed by internal chat handling and escalation procedures.
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Tech Service Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Tech Service Products implemented Microsoft 365 as their primary Collaboration platform across the company. The deployment targeted organization wide productivity for a 30 person distribution firm in the United States, aligning Microsoft 365 with administrative, sales, and operations workflows.
Microsoft 365 deployment configured core Collaboration modules including Exchange Online for email, SharePoint for document libraries, OneDrive for personal file sync, and Microsoft Teams for chat and meetings. Configuration emphasized centralized identity and account provisioning consistent with small business deployments, using tenant level administration to manage mailboxes, permissions, and group collaboration settings.
Microsoft 365 is also used on their website to support content handling and contact form workflows, routing site interactions into internal mail and document flows. Governance centered on centralized administrative control with delegated site owners, phased user onboarding, and standardized Office client configuration across endpoints.
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Tech Service Products eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Tech Service Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Tech Service Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tech Service Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tech Service Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tech Service Products digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Tech Service Products Technographics
Tech Service Products is a Distribution organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Tech Service Products operates a diverse technology stack with applications such as
Intuit QuickBooks Online, Ruby Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Tech Service Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Ruby and Microsoft.
Tech Service Products recently adopted applications including
Cloudflare CDN in 2022, Ruby Live Chat in 2021 and Americommerce in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tech Service Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tech Service Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tech Service Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.