Techbuyer
Unit C1, Crimple Ct, Hornbeam Square N,
Harrogate, HG2 8PB,
United Kingdom
Harrogate, HG2 8PB,
United Kingdom
44 14-2378-9120
Retail
Techbuyer Technographics
Techbuyer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Techbuyer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Techbuyer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Techbuyer has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Techbuyer is running and its propensity to invest more and deepen its relationship with Oracle , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Techbuyer revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Techbuyer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Techbuyer Tech Stack and Enterprise Applications
Techbuyer ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Techbuyer implemented Oracle NetSuite ERP as its ERP Financial platform. The program was scoped to cover requirements, implementation, and end-user training, with execution responsibilities assigned to a business analyst and a product owner supporting the effort.
The deployment configured core ERP Financial capabilities aligned to standard financial workflows, including general ledger, accounts payable, accounts receivable, fixed asset accounting, period close controls, and financial reporting. Configuration work emphasized chart of accounts design, transaction posting rules, approval routing, and role-based access to support month-end and auditability requirements.
Operational coverage targeted finance and procurement business functions across Techbuyer in the United Kingdom, with rollout organized by module and process owner. Integrations were scoped where needed to support transactional flows and reporting consolidation, and interfaces were designed to maintain data consistency between operational systems and the Oracle NetSuite ERP environment.
Governance established BA and product owner responsibilities for requirements definition, acceptance criteria, and training delivery. The implementation included structured training for finance staff and formal handover to operational owners, supported by documented workflows and change-control procedures.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Techbuyer AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Techbuyer implemented LiveChat on its website to provide a web based customer engagement channel. The deployment used LiveChat as a Chatbots and Conversational AI solution to manage real time visitor conversations, route inquiries to sales and support staff, and capture conversation history for follow up.
Functional usage emphasized the embedded chat widget, proactive messaging, canned responses, and queue based routing to support customer service and sales workflows across Techbuyer’s United Kingdom online presence. Operational governance established chat handling procedures and agent workflows to centralize web customer interactions and standardize response templates and escalation paths.
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Techbuyer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Techbuyer implemented Microsoft 365 to centralize Collaboration across its UK retail organization. The Microsoft 365 deployment serves a 200 employee environment and is publicly visible through Techbuyer using Microsoft 365 on their website, indicating a tenant level SaaS configuration for corporate collaboration and content delivery.
The implementation includes standard Collaboration capabilities such as cloud email, real time chat and meeting tools, document libraries and intranet style content management, and user file sync and sharing. Microsoft 365 was configured to support role based access to shared document stores and team workspaces, aligning with corporate communication, marketing content, sales enablement, and operational document workflows.
Operational governance is expressed through a centralized Microsoft 365 tenant administration model, with tenant wide identity and access controls and site level content management to govern external facing content on the website. The deployment impacts IT administration, sales, marketing and operations, and is structured as a cloud first Collaboration platform provisioned for company wide use.
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Techbuyer eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Techbuyer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Techbuyer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Techbuyer CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Techbuyer
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Finance Director | Director | Finance | |
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UK Controller | Director | Finance | |
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Apps Being Evaluated by Techbuyer Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Techbuyer IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Techbuyer digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Techbuyer Technographics
Techbuyer is a Retail organization based in United Kingdom,
with around 200 employees and annual revenues of $20.0 million.
Techbuyer operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Techbuyer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Techbuyer recently adopted applications including
Google Pay in 2021, Adyen in 2021 and Hubspot CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Techbuyer’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Techbuyer’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Techbuyer technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.