Singapore, 408564,
Singapore
Techsource Systems Pte Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Techsource Systems Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Techsource Systems Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Techsource Systems Pte Ltd has purchased the following applications: Times HRIS for Core HR in 2015, Tidio Live Chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Techsource Systems Pte Ltd is running and its propensity to invest more and deepen its relationship with Times Software , Tidio , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Techsource Systems Pte Ltd revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Techsource Systems Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Times Software | Legacy | Times HRIS | Core HR | HCM | n/a | 2015 | 2016 |
In 2015, Techsource Systems Pte Ltd implemented Times HRIS, a Core HR application, to centralize payroll and leave management for its distribution operations. The project focused on configuring the Timesoft payroll and leave module for both Singapore and Malaysia, establishing regional rule sets and leave policies within the Times HRIS environment.
Configuration work centered on payroll scheduling, pay element setup, and leave workflow automation, with Times HRIS used as the authoritative employee master for HR and payroll transactions. The implementation emphasized Core HR capabilities including employee records, payroll processing logic, and leave approval routing, scaled to the companys Singapore and Malaysia operational scope.
The implementation also supported a compliance and quality governance track, Techsource Systems used Times HRIS outputs to assist in the renewal audit of ISO 9001:2015 by providing payroll and leave records and audit trails. Governance activities included updating HR process documentation and maintaining system-based evidence for the ISO 9001:2015 renewal effort, aligning Times HRIS operational data with the organizations quality management requirements.
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Recruiting | HCM |
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2015 | 2016 |
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Workforce Management | HCM |
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2015 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Techsource Systems Pte Ltd implemented Tidio Live Chat as a customer-facing chat solution. Techsource Systems Pte Ltd implemented Tidio Live Chat, a Chatbots and Conversational AI application, to provide real-time messaging on its corporate website, embedding the vendor's chat widget into the site and relying on a cloud-hosted front end and administrative console for configuration and operator access.
The implementation centers on a web-embedded live chat widget and conversational flow builder typical of Chatbots and Conversational AI deployments, with configured chatbot flows for automated responses, live operator handoff, visitor monitoring, and a management interface for canned responses and transcript review. Operational responsibility is scoped to Techsource's sales and customer support teams in Singapore, with workflows organized around inbox assignment and response templates to standardize handling of inbound website inquiries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Techsource Systems Pte Ltd deployed Cisco Webex Meetings as its primary web conferencing tool. The deployment supports Audio Video and Web Conferencing use cases and is exposed to users via an embedded meeting and access flow on the company website.
The implementation of Cisco Webex Meetings focuses on standard meeting capabilities including scheduled and ad hoc meetings, screen sharing, meeting recording, and browser-based join flows consistent with Audio Video and Web Conferencing functionality. The Cisco Webex Meetings instance is presented on the corporate site as a customer and staff access point, indicating a web-embedded client or widget was configured to allow external participants to join sessions without separate client distribution.
Operational coverage targets the companys Singapore operations and covers sales, customer service, and internal operations for a 45 person distribution firm. Governance is centered on centralized account provisioning and meeting policy controls managed by the internal IT function, with rollout oriented to company-wide adoption and website-based access for customer-facing sessions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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