San Francisco, 94108, CA,
United States
Teespring Technographics
Teespring Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Teespring and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Teespring employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teespring has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teespring is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teespring revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teespring intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Teespring Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Teespring implemented Oracle NetSuite ERP, adopting the ERP Financial application to centralize accounting workflows. The deployment concentrated on the Accounting team and included collaboration with cross-functional teams to identify and standardize accounting processes across the business.
Work focused on configuring invoice templates and the invoice upload process within Oracle NetSuite ERP, modifying existing templates to accommodate different vendor formats for a dataset of more than 1,000 invoices. This configuration work aligned with accounts payable and invoice processing functional flows, and included template mapping and validation rule adjustments to improve upload accuracy and throughput.
Process governance included cross-functional reviews and updates to standard operating procedures to enforce consistent template usage and to document the upload workflow for accounting. The template modifications improved the accuracy and efficiency of invoice uploads and reduced manual effort by 10 hours per week.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Teespring implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to add Chatbots and Conversational AI capabilities for customer support. Teespring Salesforce Chat (formerly Salesforce Live Agent) provides web-based live chat sessions, pre-chat intake, and real-time routing to agents to support customer inquiries.
The deployment used embedded Live Agent code and configuration of the Salesforce agent console to enable pre-chat forms, canned responses, transcript capture, and skill-based session routing. Configuration prioritized synchronous agent handling and lightweight automation over complex conversational bot orchestration, aligning with Chatbots and Conversational AI functional patterns for web support.
Operational scope centered on customer service and operations teams, with chats initiated from the website front end and routed into Salesforce Chat workflows for agent response and support record creation. The architecture connects browser-based chat sessions into the Salesforce agent interface, preserving chat transcripts and enabling handoff between agents.
Governance emphasized chat handling rules, operator availability scheduling, transcript retention, and escalation workflows to ensure consistent support routing and case capture. Implementation activity focused on agent workflow configuration and real-time routing rather than extensive backend integration work.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Teespring implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is referenced on Teespring's website and serves a roughly 70 employee professional services firm headquartered in the United States.
The Google Workspace (Formerly Google G-Suite) implementation centers on Gmail for corporate email, Google Drive for cloud storage, Google Docs, Sheets and Slides for real-time document collaboration, and Google Calendar for scheduling and shared availability. Core administration is performed through the Google Admin console, with domain-level account provisioning, group management, and access controls configured to support team workflows.
Operational usage spans primary business functions including corporate communications, cross-functional collaboration, marketing coordination, and customer-facing support activities. The Collaboration suite is used for shared document editing, centralized file storage, and calendar orchestration across teams.
Governance is exercised via Admin console controls, covering user lifecycle provisioning, group-based access policies and mobile device management to maintain corporate controls. Routine administrative processes align with small to mid-size Collaboration deployments, including account provisioning, mailbox management and role-based access configuration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics, Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2014 | 2014 |
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API Management | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Teespring
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Teespring Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||