Tele2 Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tele2 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4438 Tele2 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tele2 has purchased the following applications: Serrala Payments for Payment Processing in 2014, Teamdash ATS for Applicant Tracking System in 2022, Informatica ActiveVOS for Business Process Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tele2 is running and its propensity to invest more and deepen its relationship with Serrala , Recruitment Software , Benify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tele2 revenues, which have grown to $2.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tele2 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala Payments | Payment Processing | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Tele2 deployed Serrala Payments as its Payment Processing solution to centralize and standardize corporate payment handling. The implementation was positioned to support finance and billing functions across the communications company, aligning the Tele2 Serrala Payments Payment Processing capability with accounts receivable and payments operations.
Serrala Payments was configured to deliver core payment processing modules including payment capture and authorization routing, settlement and reconciliation workflows, payment method management, reporting and audit trails, and tokenization for sensitive payment data. Configuration work focused on workflow orchestration, authorization rules, reconciliation mapping and scheduled settlement processes to support day to day payments operations.
Operational scope included finance, billing, accounts receivable and payments operations, with role based access controls and audit logging put in place to support governance. Governance constructs emphasized centralized payment policy enforcement, segregation of duties within payment workflows and structured reconciliation processes to standardize how Tele2 managed incoming and outgoing payment flows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruitment Software | Legacy | Teamdash ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Tele2 implemented Teamdash ATS, an Applicant Tracking System, to support Tele2 Estonia's talent acquisition and recruitment marketing operations. The deployment targeted HR and recruitment teams in Estonia and was configured to centralize candidate intake, screening, and interview coordination workflows. Implementation scope emphasized recruitment marketing and candidate engagement touchpoints rather than broad enterprise HR modules.
Teamdash ATS was configured to enable creation of landing pages, automated interview scheduling, and asynchronous video screening, aligning platform capabilities with recruitment marketing and screening workflows. The implementation delivered faster interview scheduling and improved candidate experience through automation and built-in recruitment marketing tools as reported by Tele2 Estonia. Governance and rollout concentrated on HR and recruitment process adjustments in Estonia to operationalize automated scheduling and video screening within existing talent acquisition workflows.
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Benefits Administration | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Informatica | Legacy | Informatica ActiveVOS | Business Process Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Tele2 implemented Informatica ActiveVOS for Business Process Management to orchestrate provisioning and billing-related workflows. The deployment targeted Tele2's European operations with primary rollout in Sweden, aligning process orchestration with fixed-line service delivery.
Informatica ActiveVOS was configured to provide process orchestration and workflow automation for provisioning and billing use cases, including automated fixed-line provisioning and end-to-end billing workflow control. The implementation leveraged reusable process templates and orchestration logic to shorten development time for process projects and accelerate new workflow delivery.
The ActiveVOS deployment integrated with Tele2's provisioning and billing systems to automate transaction flows and minimize manual handoffs, supporting customer service by reducing the need for CSR intervention. Operational coverage was scaled to handle millions of transactions per month across Europe, reflecting a focus on high-volume transaction throughput.
Governance shifted toward centralized process orchestration, automated exception handling, and formalized process reuse to reduce manual operations. Reported outcomes included scaled transaction processing across European sites, reduced CSR involvement in routine tasks, and shortened development cycles for provisioning and billing process projects.
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Enterprise Asset Management | ERP Services and Operations |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Management | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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