Buenos Aires, 1272,
Argentina
Telecom Argentina Technographics
Telecom Argentina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telecom Argentina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22444 Telecom Argentina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telecom Argentina has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2019, NetCracker BSS/OSS for OSS/BSS in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telecom Argentina is running and its propensity to invest more and deepen its relationship with SAP , Moodle , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telecom Argentina revenues, which have grown to $4.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telecom Argentina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telecom Argentina Tech Stack and Enterprise Applications
Telecom Argentina HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2019 | 2020 |
In 2019, Telecom Argentina implemented SAP SuccessFactors Compensation in a coordinated, multi-module SAP SuccessFactors rollout to address enterprise Compensation Management needs. The SAP SuccessFactors Compensation application was integrated into a broader HR platform effort to centralize compensation planning within the companys talent and core HR processes.
The deployment included LMS-Learning, Recruitment, Central Employee, Onboarding, Objective Management, Successions and Development and Compensation modules. Configuration work concentrated on compensation planning workflows, pay cycle orchestration, alignment of salary structures and merit and bonus processes consistent with Compensation Management functional expectations. Implementation deliverables emphasized process definition, detailed configuration documents and comprehensive test cases to validate end-to-end talent and HR scenarios involving compensation outcomes.
Project governance relied on a coordinated team of Key Users from Telecom Argentina who led process definition, document sign-off and execution of test cases across modules. The effort affected HR operations including talent acquisition, learning administration, performance and succession planning, and payroll-adjacent compensation processes, and required cross-functional validation of role based access and operational procedures before go-live. Knowledge transfer and training were routed through the Key User network to establish local ownership of configuration and ongoing maintenance.
|
|
|
|
|
Core HR | HCM |
|
2019 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Onboarding | HCM |
|
2019 | 2020 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2019 | 2020 |
|
Telecom Argentina ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013 Telecom Argentina deployed NetCracker BSS/OSS to establish a centralized OSS/BSS capability for its communications operations. The NetCracker BSS/OSS implementation focused on core telecommunications workflows, configuring standard OSS/BSS functional areas such as service fulfillment and order lifecycle management, inventory and resource management, provisioning orchestration, and billing and charging.
Operational scope aligned the platform with network operations, customer care, and commercial billing functions to support order-to-cash and service assurance processes. Governance emphasis included workflow standardization and centralized configuration of product catalog, rating, and mediation rules to unify activation, inventory reconciliation, and revenue capture across operational teams, and Telecom Argentina is listed as a customer on NetCracker's website.
|
Telecom Argentina Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Telecom Argentina implemented Microsoft 365 to centralize Collaboration across the organization and standardize productivity tooling for its communications operations. The Microsoft 365 deployment was aligned to enterprise collaboration use cases for roughly 21,562 employees, connecting corporate and customer-facing teams under a single tenant approach.
The implementation focused on core Microsoft 365 components common to Collaboration programs, including Exchange Online for corporate email, Microsoft Teams for unified conferencing and chat, SharePoint Online for team sites and document management, OneDrive for Business for endpoint file sync, and Office client applications for authoring and coauthoring. Identity and access control were addressed through Azure Active Directory, with device and application management capabilities implemented to support secure access and conditional access policies.
Operationally the Microsoft 365 environment was positioned to support IT, customer service, commercial and field operations, and it coexists with the Aivo AgentBot AI Platform deployed on Telecom Argentina public web properties to streamline customer engagement and agent handoffs. Integrations prioritized collaboration workflows between web based customer interactions and internal service teams, keeping the public Aivo AgentBot channel as a front end to enterprise collaboration workflows.
Governance and rollout were structured around a centralized tenant administration model with role based access controls, data governance controls for external sharing and classification, and phased functional enablement by department. The narrative reflects a Collaboration centric Microsoft 365 configuration intended to consolidate communication and content services across Telecom Argentina business functions.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Telecom Argentina PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
Telecom Argentina IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Telecom Argentina
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telecom Argentina Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||