Telecom Plus PLC
508 Edgware Road,
The Hyde, NW9 5AB,
United Kingdom
The Hyde, NW9 5AB,
United Kingdom
44 20 8955 5000
Media
Telecom Plus PLC Technographics
Telecom Plus PLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telecom Plus PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Telecom Plus PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telecom Plus PLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telecom Plus PLC is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telecom Plus PLC revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telecom Plus PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telecom Plus PLC Tech Stack and Enterprise Applications
Telecom Plus PLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Telecom Plus PLC implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used Oracle NetSuite ERP cloud SaaS to centralize core financial operations for the company across its UK operations, positioning a single-instance configuration to support accounting and finance functions.
The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, bank reconciliation, period close automation, tax management, and financial reporting with audit trail capabilities. Oracle NetSuite ERP was configured with a structured chart of accounts and revenue recognition workflows, and the deployment leveraged multi-entity consolidation and currency handling consistent with enterprise financial control requirements.
Operational coverage included finance, accounting, procurement, and treasury workflows, with role based access controls and segregation of duties enforced through system permissions. The rollout was executed in phased waves beginning with core ledger and transactional modules, followed by reporting and consolidation configuration, and governance was established around period close processes, configuration management, and auditability.
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Telecom Plus PLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Telecom Plus PLC implemented LivePerson Conversational Cloud on their website. The deployment used LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to deliver a web-based conversational agent for customer service and digital engagement on the public site. The implementation concentrated on web messaging channels and session-based interactions delivered from LivePerson's cloud platform.
Functional scope included conversational workflows, automated response handling, proactive web messaging, and configurable session handoff to human agents, reflecting typical Chatbots and Conversational AI capabilities. Operational ownership aligned with the digital customer service organization, with the LivePerson Conversational Cloud instrumented on the customer-facing website to support customer service and digital engagement workflows.
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Telecom Plus PLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Telecom Plus PLC implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The Google Workspace (Formerly Google G-Suite) deployment is referenced on the company website, and Telecom Plus PLC uses the suite to provide corporate email, calendar, document collaboration, and cloud file storage for internal teams.
The implementation leverages standard Collaboration capabilities including managed Gmail, shared Drive and Docs, centralized administration, and calendar coordination to support cross-functional workflows. The deployment follows a cloud SaaS model with domain-level administration and user provisioning through the Google Workspace admin console, enabling role-based access and shared drive structures appropriate for a 500-employee organization.
Governance for the Google Workspace (Formerly Google G-Suite) implementation emphasizes centralized account management, directory synchronization and policy-driven sharing controls to manage data access across departments. Telecom Plus PLC positions Google Workspace as the Collaboration backbone for internal communications and document lifecycle across business functions rather than as a customer-facing product.
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Telecom Plus PLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2014 | 2014 |
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Telecom Plus PLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Telecom Plus PLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Telecom Plus PLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Telecom Plus PLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Telecom Plus PLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Telecom Plus PLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telecom Plus PLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telecom Plus PLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telecom Plus PLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Telecom Plus PLC Technographics
Telecom Plus PLC is a Media organization based in United Kingdom,
with around 500 employees and annual revenues of $100.0 million.
Telecom Plus PLC operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LivePerson Conversational Cloud and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Telecom Plus PLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Google.
Telecom Plus PLC recently adopted applications including
Entrust Onfido in 2023, Greenlight CRM in 2021 and Amazon SES in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telecom Plus PLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telecom Plus PLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telecom Plus PLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.