Teledat Ict
No. 10 Mensah Sarbah Road,
Accra, n/a,
Ghana
Accra, n/a,
Ghana
233 302234488
Communications
Teledat Ict Technographics
Teledat Ict Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Teledat Ict and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Teledat Ict employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teledat Ict has purchased the following applications: ClayHR Recruitment/ATS for Recruiting, Applicant Tracking System in 2024, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teledat Ict is running and its propensity to invest more and deepen its relationship with ClayHR(formerly BizMerlinHR) , Freshworks , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teledat Ict revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teledat Ict intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Teledat Ict Tech Stack and Enterprise Applications
Teledat Ict HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClayHR(formerly BizMerlinHR) | Legacy | ClayHR Recruitment/ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2024 | 2024 |
In 2024, Teledat Ict implemented ClayHR Recruitment/ATS as its Recruiting,Applicant Tracking System. The deployment uses ClayHR, formerly BizMerlinHR, to surface an embedded job board on Teledat Ict's website and to centralize external candidate intake through the vendor hosted recruitment platform.
Configuration emphasized standard ATS capabilities including requisition management, job posting and distribution via the website job board, candidate profile and resume parsing, configurable applicant workflows, interview scheduling, and offer tracking. Operational ownership sits with HR and hiring managers who use ClayHR Recruitment/ATS to manage end-to-end hiring for roles such as Customer Service Representative, with governance enforced through role-based access and approval workflows for requisitions and candidate stage progression. Integrations are focused on the public job board feed hosted at teledataict.bizmerlin.net as the primary candidate entry point, with candidate records maintained within ClayHR Recruitment/ATS for downstream HR processes and reporting.
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Teledat Ict AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Teledat Ict deployed Freshdesk Messaging (Formerly Freshchat) on its public website to provide conversational customer engagement for its Communications business. The deployment was targeted at customer-facing interactions for a company with approximately 60 employees and focused on the web channel as the primary engagement surface.
The Freshdesk Messaging (Formerly Freshchat) implementation leverages core Chatbots and Conversational AI capabilities, including a web chat widget, automated message flows, rule-based bot scripting, AI-assisted quick replies, live agent handover, conversation tagging, and session transcript capture. Configuration prioritized conversation routing, canned responses and workflow triggers to support both sales inquiry handling and customer support triage within those customer-facing processes.
Operational coverage centers on website-based customer service and sales touchpoints, with governance established around conversational script management, agent routing rules and escalation procedures to maintain consistent messaging and reliable handoffs. The implementation emphasizes message orchestration and agent-assisted conversational workflows consistent with Chatbots and Conversational AI deployments for small to midsized communications providers.
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Teledat Ict Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Teledat Ict deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Teledat Ict is a Ghana-based communications company with about 60 employees and it lists Google Workspace usage on its website, indicating a domain-level cloud deployment for core corporate communications.
The implementation leverages standard Google Workspace capabilities including Gmail for corporate email, Google Drive and Shared Drives for centralized document storage, Google Docs and Sheets for real-time collaborative editing, and Google Calendar for scheduling. Administrative configuration is executed through the Google Admin Console for user provisioning, organization units, group management, and domain policy enforcement, aligning operational workflows with Collaboration best practices.
Operational coverage focuses on functions that require continuous communications and document sharing across sales, support, and operations within Ghana. Governance is managed via domain administration, group-based access controls, and Admin Console policy settings to centralize account management and access oversight, and Google Workspace services are surfaced on the company website for public contact and externally facing communications.
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Teledat Ict eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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Teledat Ict CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2019 | 2019 |
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Teledat Ict PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Teledat Ict IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Teledat Ict
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Teledat Ict Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Teledat Ict IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Teledat Ict digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Teledat Ict Technographics
Teledat Ict is a Communications organization based in Ghana,
with around 60 employees and annual revenues of $29.0 million.
Teledat Ict operates a diverse technology stack with applications such as
ClayHR Recruitment/ATS, Freshdesk Messaging (Formerly Freshchat) and Google Workspace (Formerly Google G-Suite),
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Teledat Ict has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ClayHR(formerly BizMerlinHR), Freshworks and Google.
Teledat Ict recently adopted applications including
ClayHR Recruitment/ATS in 2024, Cloudflare CDN in 2022 and Freshdesk Messaging (Formerly Freshchat) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Teledat Ict’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Teledat Ict’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Teledat Ict technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.