AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Teleperformance United Kingdom Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2019 2019
Audio Video and Web Conferencing Collaboration 2019 2019
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Umbraco Legacy Umbraco CMS Web Content Management Content Management n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Route101 Legacy Route101 Cloud Contact Centre Call Center CRM Route 101 2020 2020
In 2020, Teleperformance United Kingdom deployed Route101 Cloud Contact Centre to enable a rapid transition to remote working for contact centre staff, leveraging CXone cloud contact centre capabilities. The work targeted Call Center operations and was explicitly focused on contact centre and CRM operations including remote working, capacity scaling, and continuity across the UK estate. Route 101 led a cloud-first deployment of the Route101 Cloud Contact Centre, provisioning CXone-hosted contact centre capabilities to support nearly 2,000 agents in remote configurations. The implementation emphasized cloud telephony routing, agent provisioning and centralized administration to stabilize distributed agent desktops and maintain session continuity during high-volume periods. Operational coverage centered on Teleperformance United Kingdom contact centre operations, with rollout activity oriented around rapid agent onboarding, staged capacity scale-up and continuity planning. The engagement integrated cloud contact centre orchestration with existing contact centre and CRM workflows to preserve operational processes while shifting agent locations, without naming specific third-party CRM products. The deployment delivered rapid scale-up of agent capacity and greater operational stability across the estate, supporting business continuity and employee safety during the COVID-19 pandemic. Governance shifted toward centralized cloud administration and remote agent provisioning processes to sustain ongoing remote and hybrid contact centre operations under the Call Center application model.
Customer Support CRM 2021 2021
Marketing Analytics CRM 2022 2022
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
Secure Web Gateways (SWG) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Teleperformance United Kingdom

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Teleperformance United Kingdom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Teleperformance United Kingdom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Teleperformance United Kingdom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Teleperformance United Kingdom Technographics
Teleperformance United Kingdom is a Professional Services organization based in United Kingdom, with around 8000 employees and annual revenues of $300.0 million.
Teleperformance United Kingdom operates a diverse technology stack with applications such as Adobe Connect, Umbraco CMS and Route101 Cloud Contact Centre, covering areas like Audio Video and Web Conferencing, Web Content Management and Call Center.
Teleperformance United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Umbraco and Route101.
Teleperformance United Kingdom recently adopted applications including Microsoft Azure Traffic Manager in 2024, Microsoft 365 in 2023 and Mimecast Email Security in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Teleperformance United Kingdom’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Teleperformance United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Teleperformance United Kingdom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.