Northwood, 43619, OH,
United States
Telesystems Technographics
Telesystems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telesystems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Telesystems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telesystems has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2023, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telesystems is running and its propensity to invest more and deepen its relationship with Cisco Systems , DocuSign , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telesystems revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telesystems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telesystems Tech Stack and Enterprise Applications
Telesystems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Telesystems deployed Cisco Webex Meetings on its public website to provide browser-based conferencing for customer engagements and internal collaboration. Cisco Webex Meetings is the chosen application for the Audio Video and Web Conferencing category at Telesystems and is positioned as the primary cloud conferencing layer for web-initiated sessions.
The implementation emphasizes web-embedded meeting access and link-driven scheduling, enabling browser-based video calls, screen sharing, meeting recording, and typical conferencing controls consistent with the Audio Video and Web Conferencing category. Operational coverage targets customer-facing teams and internal departments across the communications organization, with administration and user provisioning managed through Cisco Webex Meetings account controls and web-based access workflows.
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Telesystems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Telesystems implemented DocuSign eSignature as a Digital Signing solution on its website. The deployment embeds DocuSign eSignature into customer-facing web flows to capture legally binding signatures and consent for communications services agreements, using browser-based signing sessions to keep users within the corporate site experience.
Configuration emphasized core Digital Signing capabilities, including envelope routing, reusable templates, recipient authentication options, and audit trail logging, with the DocuSign eSignature application orchestrating document workflows. The web implementation leverages embedded signing patterns and API-driven document submission and status callbacks to maintain document state within online processes, while governance concentrated on centralized template management and signature auditability to support legal and operational controls for customer agreements.
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Web Content Management | Content Management |
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2021 | 2021 |
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Telesystems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Telesystems deployed Hubspot CRM on its website to centralize lead capture and contact management. The deployment used Hubspot CRM as a SaaS application embedded in public web properties to feed inbound contacts into a centralized CRM for the communications provider.
Configuration work focused on contact and company record normalization, web form capture, lead scoring, and sales pipeline workflows consistent with CRM best practices. Hubspot CRM was configured to preserve unified contact profiles, track web activity for prospect qualification, and automate routine task creation to support inside sales and marketing follow up.
Operational coverage centered on marketing and sales teams, with Hubspot CRM integrated directly into the corporate website through embedded forms and tracking scripts to capture session and campaign attribution data. As a cloud CRM, Hubspot CRM provided role based access controls, activity timelines, and centralized contact histories used by account managers and demand generation stakeholders.
Governance and process changes emphasized standardized contact ownership, lead routing rules, and CRM data hygiene to maintain record quality. The implementation codified marketing to sales handoff workflows and automated task workflows to enforce follow up and lifecycle management across affected business functions.
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Telesystems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Telesystems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Telesystems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2018 | 2018 |
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Telesystems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Telesystems
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Apps Being Evaluated by Telesystems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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