Mexico City, 6760,
Mexico
Telnormtelital Explorer Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Telnormtelital Explorer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Telnormtelital Explorer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telnormtelital Explorer has purchased the following applications: Flyzoo ChatBot for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, SAP Ariba for Procurement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telnormtelital Explorer is running and its propensity to invest more and deepen its relationship with TS Products , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telnormtelital Explorer revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telnormtelital Explorer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TS Products | Legacy | Flyzoo ChatBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Telnormtelital Explorer implemented Flyzoo ChatBot from TS Products as a Chatbots and Conversational AI solution on its public website to automate customer inquiry handling and initial lead capture. Flyzoo ChatBot was configured to provide intent routing, FAQ automation, and lead capture workflows, reflecting Chatbots and Conversational AI capabilities used to deflect repetitive queries and surface sales opportunities.
The deployment was delivered via website embedding of the TS Products Flyzoo ChatBot, with conversational flows and content managed centrally by Telnormtelital Explorer. Operational scope targeted sales and customer service touchpoints on the corporate site, and governance established named content owners, update processes, and escalation rules to hand off conversations to human agents when required, aligning the Flyzoo ChatBot with existing sales and support workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba | Procurement | Procurement | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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