Manchester, 3102, NH,
United States
Tempoe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tempoe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Tempoe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tempoe has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2017, Five9 Virtual Contact Center for Call Center in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tempoe is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Five9 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tempoe revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tempoe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Virtual Contact Center | Call Center | CRM | n/a | 2016 | 2017 | In 2016, Tempoe deployed Five9 Virtual Contact Center to centralize customer contact capabilities within its Banking and Financial Services operations. The deployment aligns Tempoe, Five9 Virtual Contact Center, and Call Center functions to deliver a consistent customer engagement platform for inbound and outbound voice workflows. The Five9 Virtual Contact Center implementation focused on core Call Center capabilities, including automatic call distribution, interactive voice response, computer telephony integration with agent desktop screen pop, call recording, and real time reporting for supervision. Configuration emphasized queue management, skills based routing, and agent monitoring features typical of cloud contact center implementations. The architecture used a cloud hosted contact center model with multi agent desktops and centralized administration, supporting customer service and contact operations teams across Tempoe. Integration specifics were not provided in source materials, so the narrative centers on standard call center orchestration and operational controls rather than named system connectors. Governance and rollout included staged agent onboarding, configuration of reporting and quality monitoring workflows, and operational handoff to contact center management. An improved experience for Tempoe’s customers is one of the key benefits Five9 provides, reflecting the implementation objective to standardize call handling and supervisory controls without claiming quantified outcomes. | |
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2018 | 2019 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||