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United States
TenantCloud Technographics
TenantCloud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TenantCloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 TenantCloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TenantCloud has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Crazy Egg for Marketing Analytics in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TenantCloud is running and its propensity to invest more and deepen its relationship with Ruby , Google , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TenantCloud revenues, which have grown to $14.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TenantCloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TenantCloud Tech Stack and Enterprise Applications
TenantCloud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, TenantCloud implemented Ruby Live Chat on its public website as a web-embedded conversational interface, positioning the deployment inside the Chatbots and Conversational AI category to support tenant and landlord self service and live customer assistance. The implementation is explicitly web facing, with Ruby Live Chat serving as the primary real time channel for inbound website visitors and prospective customers.
Configuration focused on core conversational capabilities typical of the Chatbots and Conversational AI category, including live agent handoff, canned responses, visitor session tracking, transcript capture, and presence based routing to available support staff. Ruby Live Chat was configured to surface contextual tenant and property inquiries to agents, retain chat histories for follow up, and enable standard agent workflows such as escalating complex conversations to internal queues.
Operational scope centered on TenantCloud customer support and tenant engagement workflows, with the support team staffing the chat channel and using chat transcripts to inform case handling and customer success activities. Governance emphasized procedural handoff into existing support workflows and transcript retention for operational continuity, aligning Ruby Live Chat with TenantCloud business functions for customer support, tenant onboarding, and account management.
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TenantCloud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 TenantCloud provisioned Google Workspace (Formerly Google G-Suite) as its core collaboration platform. The implementation positioned Google Workspace (Formerly Google G-Suite) as a companywide Collaboration suite, adopting the vendor hosted Google SaaS environment to centralize corporate email, calendar, and document collaboration.
TenantCloud implemented standard Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet to enable synchronous and asynchronous teamwork. Administrative controls and user provisioning were managed through the Google Workspace administrator console, with role based account management and domain email routing configured for the corporate domain. Configuration emphasized cloud native file storage and real time document collaboration to support core business functions.
TenantClouds public website signals active use of Google Workspace (Formerly Google G-Suite) for corporate communications and content collaboration. Governance relied on centralized admin controls within the Google Workspace console, including account provisioning, domain email management, and policy enforcement for sharing and access. The implementation covered companywide Collaboration needs for TenantClouds United States operations.
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TenantCloud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2015 | 2015 |
In 2015, TenantCloud implemented Crazy Egg. Crazy Egg, a Marketing Analytics application, was embedded on TenantCloud's public website to capture user behavior and page-level engagement signals.
Crazy Egg was configured to collect standard web behavior artifacts common to Marketing Analytics deployments, including heatmaps, click maps, scroll tracking, and session-level recordings, delivered via a client-side JavaScript snippet on TenantCloud pages. The implementation focused on page-level instrumentation and dashboarding, with Crazy Egg providing the application-level analytics and visualization capabilities used by digital teams.
Operational ownership centered on marketing and product stakeholders who used Crazy Egg data to inform UX and content decisions, with access controls and page tagging applied to segment pages and experiments. Crazy Egg served as a web-facing behavior analytics layer for TenantCloud, supplying Marketing Analytics insights through its application dashboard for ongoing site optimization.
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Marketing Analytics | CRM |
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2020 | 2020 |
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TenantCloud ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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TenantCloud PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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TenantCloud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at TenantCloud
Apps Being Evaluated by TenantCloud Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||