Tennis Australia
Melbourne Park, Olympic Blvd,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9914-4000
Leisure and Hospitality
Tennis Australia Technographics
Tennis Australia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tennis Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3172 Tennis Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tennis Australia has purchased the following applications: Workday Financial Management for ERP Financial in 2019, Workday Absence Management for Absence and Leave Management in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tennis Australia is running and its propensity to invest more and deepen its relationship with Workday , Mercer , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tennis Australia revenues, which have grown to $381.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tennis Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tennis Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Microsoft Dynamics GP | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Tennis Australia implemented Workday Financial Management as its core finance platform. The project migrated transactional finance workloads from Microsoft Dynamics GP and established Workday Financial Management within an ERP Financial cloud architecture.
The deployment focused on core finance modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting and analytics. Configuration work emphasized centralized chart of accounts, period close orchestration, and role-based financial controls to standardize accounting processes across the organization.
Operational coverage targeted Tennis Australia’s corporate finance organization and centralized transaction processing across its Australian operations. The implementation aligned Workday Financial Management with existing administrative and payroll workflows within the broader Workday footprint as implied by in-house Workday administration and human capital management expertise.
Governance and adoption were driven by a named Product Owner role responsible for maximizing ERP value, prioritizing a development backlog, defining a roadmap with key business units, and managing stakeholder communications. Ongoing responsibilities included Workday administration, business readiness activities, and change management practices to embed the Workday Financial Management solution into day-to-day finance operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019 Tennis Australia implemented Workday Absence Management as its Absence and Leave Management solution. An HR Project Lead acted as subject matter expert for HCM, Recruitment and Absence and led the end to end implementation covering design, configuration, data migration and launch of the absence module within the broader Workday environment.
Workday Absence Management was configured to support standard absence workflows, including leave types and entitlements, accruals and balances, time off requests and manager approvals, employee self service and absence reporting. Reporting and analytics capabilities were instrumented to align absence data with workforce systems optimisation and compliance monitoring, reflecting the organisations focus on legislative and labour relations requirements.
Operational governance covered HR, Payroll, Workplace Compliance and Total Rewards and Benefits functions, with ongoing stewardship provided by the Head of Workplace Compliance and Systems based in Melbourne, Victoria, Australia. Governance activities included configuration control, reporting ownership and iterative optimisation of absence rules and workflows to align with compensation design and payroll processes.
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Benefits Administration | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Tennis Australia deployed Ruby Live Chat on its public website. The Ruby Live Chat implementation embeds a conversational widget on tennis.com.au to support website-based customer service and fan engagement. The deployment sits within the Chatbots and Conversational AI category, providing real-time messaging and scripted conversation flows to handle membership inquiries, event information, and general support routed through web channels. Tennis Australia Ruby Live Chat Chatbots and Conversational AI is positioned to support frontline digital customer service functions across the organization.
Configuration emphasis was placed on a web-embedded chat widget, agent routing, and template responses consistent with Chatbots and Conversational AI functional modules. Operational coverage centers on the customer service and web support teams, with a staged rollout across the public site to centralize live chat interactions and standardize chat handling processes. Governance focused on chat operation standards, escalation paths, and alignment of conversational workflows with existing service procedures. The Ruby Live Chat application name appears in the site implementation and is used to orchestrate conversational interactions for Tennis Australia.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Tennis Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tennis Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Tennis Australia Technographics
Tennis Australia is a Leisure and Hospitality organization based in Australia,
with around 3172 employees and annual revenues of $381.0 million.
Tennis Australia operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and Ruby Live Chat,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
Tennis Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Ruby.
Tennis Australia recently adopted applications including
Magnite Demand Manager in 2024, Magnite (ex Rubicon Project) in 2023 and Workday Adaptive Planning HR Analytics in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tennis Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tennis Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tennis Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.