Tess AS Technographics
Tess AS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tess AS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Tess AS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tess AS has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Questback CX Management for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tess AS is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Questback or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tess AS revenues, which have grown to $290.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tess AS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tess AS Tech Stack and Enterprise Applications
Tess AS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Tess AS implemented LiveChat on its corporate website https://www.tess.no/. The deployment uses LiveChat to provide web based customer engagement and online lead capture, classified under the Chatbots and Conversational AI category, supporting customer service and sales interactions for the Norway based manufacturing firm with 900 employees and 290000000 in revenue.
The implementation centers on a site embedded LiveChat widget and agent console delivering real time messaging, chat routing, and transcript capture to support customer facing workflows. Operational coverage is focused on web based customer service and sales touchpoints, with chat handling workflows and transcript management incorporated into support and web operations processes to enable follow up and internal case handling.
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Tess AS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Tess AS implemented Microsoft 365 to support Collaboration across the organization. The cloud deployment was adopted by the Norway-based manufacturing company with approximately 900 employees and is visibly referenced on the Tess AS website as using Microsoft 365.
The Microsoft 365 implementation centers on core Collaboration capabilities, including Exchange Online for corporate email, Microsoft Teams for real-time messaging and meetings, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and the Microsoft 365 Office apps for productivity. Configuration work encompassed tenant provisioning, licensing assignment, and standard collaboration governance such as site templates and Teams provisioning policies.
Identity and access management aligned with Microsoft cloud identity, using Azure Active Directory for single sign-on and role based access controls to manage user lifecycle and conditional access. The deployment emphasized secure document collaboration workflows, coauthoring, document versioning, and centralized content publishing in SharePoint Online.
Operational scope focused on enterprise Collaboration and internal communications across business functions, with IT owning tenant administration, compliance controls, and lifecycle governance. Governance measures addressed Teams lifecycle management, SharePoint site sprawl, and information classification to standardize Collaboration practices company wide.
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Tess AS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Questback | Legacy | Questback CX Management | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Tess AS implemented Questback CX Management, deploying the application on its public website to capture customer feedback directly from digital touchpoints. Tess AS is a Norway-based manufacturing company with roughly 900 employees and reported revenue of 290000000, and Questback CX Management serves as the Customer Experience layer for online feedback capture and customer sentiment collection.
Questback CX Management was configured to support survey deployment, response capture, feedback orchestration, and analytics reporting consistent with Customer Experience platforms. Configuration work centered on web-embedded survey instrumentation, form logic and dashboard setup to aggregate feedback from website interactions and present consolidated reporting for stakeholder review.
Operationally the deployment centralizes website feedback to support customer-facing functions such as customer service and product teams, enabling structured feedback intake and routine reporting. Governance emphasis was on establishing feedback handling workflows and reporting cadences to integrate web-sourced customer insight into existing support and product decision processes.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2004 | 2004 |
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Tess AS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tess AS
| First Name | Last Name | Title | Function | Department | Phone | |
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Supply Chain Manager | Manager | Supply Chain | |
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Purchaser/innkjøper | Manager | Procurement | |
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CEO | CXO | Finance | |
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Operational Director Tess Hose Management | Director | Finance | |
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Controller | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Purchaser | Manager | Procurement | |
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CFO | CXO | Finance | |
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MA leder/Supply Manager | Manager | Supply Chain | |
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Managing Director | Director | Finance | |
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CIO/IT Director | Director | IT | |
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ICT Manager | Manager | Finance | |
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Purchaser | Manager | Procurement | |
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Apps Being Evaluated by Tess AS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tess AS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tess AS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Tess AS Technographics
Tess AS is a Manufacturing organization based in Norway,
with around 900 employees and annual revenues of $290.0 million.
Tess AS operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Questback CX Management,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Tess AS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Questback.
Tess AS recently adopted applications including
LiveChat in 2020, Microsoft 365 in 2020 and Mixpanel in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tess AS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tess AS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tess AS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.