List of Questback CX Management Customers
Oslo, 366,
Norway
Since 2010, our global team of researchers has been studying Questback CX Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Questback CX Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Questback CX Management for Customer Experience include: Johnson & Johnson, a United States based Life Sciences organisation with 138100 employees and revenues of $88.82 billion, Scottish Government United Kingdom, a United Kingdom based Government organisation with 190515 employees and revenues of $74.06 billion, General Mills, a United States based Consumer Packaged Goods organisation with 33000 employees and revenues of $19.49 billion, Telenor, a Norway based Communications organisation with 16000 employees and revenues of $11.12 billion, Statnett, a Norway based Utilities organisation with 1445 employees and revenues of $9.64 billion and many others.
Contact us if you need a completed and verified list of companies using Questback CX Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Questback CX Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advokatfirmaet Selmer Da | Professional Services | 153 | $20M | Norway | Questback | Questback CX Management | Customer Experience | 2018 | n/a |
In 2018, Advokatfirmaet Selmer Da deployed Questback CX Management on its public website to capture client and site visitor feedback. Questback CX Management, categorized as Customer Experience, serves as the firm’s primary online feedback and survey platform for client engagement and experience measurement. The deployment is web-embedded on selmer.no to instrument surveys and feedback forms directly within client touchpoints. Implementation focused on survey orchestration, feedback capture, configurable response routing, and dashboard reporting capabilities typical of Customer Experience platforms. Administration is centralized to legal practice groups and client service teams, with template governance for survey design and privacy controls aligned to Norwegian requirements. The configuration emphasizes operational use by client-facing departments and marketing, enabling structured feedback workflows and consolidated reporting within the Questback CX Management application.
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Agfa USA | Manufacturing | 200 | $25M | United States | Questback | Questback CX Management | Customer Experience | 2013 | n/a |
In 2013, Agfa USA implemented Questback CX Management for Customer Experience to centralize customer care survey instrumentation and reporting. The deployment focused on survey configuration and scheduled report generation to support customer service and order management workflows.
Questback CX Management was configured to develop and maintain customer care survey reports and to produce monthly back order reports using the Questback system. Operational responsibilities included monitoring and maintaining task contact for California and New Jersey groups, and sustaining survey configurations and report schedules as part of ongoing operations.
The implementation supported two regional sites, with supervision of 20 Customer Service Representatives across California and New Jersey. Administrative coverage extended to workforce timekeeping and payroll where staff managed ADP Timesaver and payroll processes for both California and New Jersey groups, and governance emphasized report stewardship, task ownership, and cross-site coordination.
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Atelje Lyktan | Manufacturing | 35 | $4M | Sweden | Questback | Questback CX Management | Customer Experience | 2018 | n/a |
In 2018, Atelje Lyktan implemented Questback CX Management. Questback CX Management is embedded on Atelje Lyktan's website to capture customer feedback and manage survey flows within the Customer Experience category.
The deployment is web based and configured to collect feedback through on‑site surveys and feedback widgets, leveraging survey management, response collection, and reporting capabilities typical of Customer Experience platforms. Operational scope focuses on customer facing processes and supports product, marketing, and customer service workflows, with internal governance assigned to customer facing teams responsible for survey configuration, response routing, and iterative dashboard configuration.
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Healthcare | 3000 | $660M | Finland | Questback | Questback CX Management | Customer Experience | 2020 | n/a |
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Automotive | 18 | $1M | Norway | Questback | Questback CX Management | Customer Experience | 2018 | n/a |
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Transportation | 3100 | $1.3B | Norway | Questback | Questback CX Management | Customer Experience | 2019 | n/a |
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Professional Services | 2000 | $500M | Norway | Questback | Questback CX Management | Customer Experience | 2018 | n/a |
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Professional Services | 8000 | $1.3B | United Kingdom | Questback | Questback CX Management | Customer Experience | 2019 | n/a |
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Healthcare | 950 | $200M | Netherlands | Questback | Questback CX Management | Customer Experience | 2014 | n/a |
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Professional Services | 90 | $19M | Norway | Questback | Questback CX Management | Customer Experience | 2024 | n/a |
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Buyer Intent: Companies Evaluating Questback CX Management
- Rajwada Silk Mills, a India based Manufacturing organization with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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