Thai Airways International - Sydney Airport (SYD)
Level 32, 31 Market Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9844-0999
Transportation
Thai Airways International - Sydney Airport (SYD) Technographics
Thai Airways International - Sydney Airport (SYD) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thai Airways International - Sydney Airport (SYD) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Thai Airways International - Sydney Airport (SYD) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thai Airways International - Sydney Airport (SYD) has purchased the following applications: RITEQ Workforce Manager for Workforce Management in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, OpenText TeamSite for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thai Airways International - Sydney Airport (SYD) is running and its propensity to invest more and deepen its relationship with Dayforce , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thai Airways International - Sydney Airport (SYD) revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thai Airways International - Sydney Airport (SYD) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Thai Airways International - Sydney Airport (SYD) Tech Stack and Enterprise Applications
Thai Airways International - Sydney Airport (SYD) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | RITEQ Workforce Manager | Workforce Management | HCM | n/a | 2010 | 2010 |
In 2010, Thai Airways International Sydney Airport (SYD) deployed RITEQ Workforce Manager. The deployment used Riteq systems online as a cloud delivery model to support on-site staff rostering and timesheet verification for the Sydney Airport workforce.
RITEQ Workforce Manager was implemented to prepare staff rosters and check time sheets, aligning to the Workforce Management category. Core functional capabilities in use included roster planning and publishing, time and attendance capture, timesheet validation, and rule based scheduling and shift assignment to support accurate payroll preparation.
Operational coverage centered on the Sydney Airport site and involved rostering teams and payroll administrators, with the RITEQ Workforce Manager application facilitating online timesheet submission and manager review workflows. The solution was positioned to support payroll processes by providing validated time records and roster data for payroll reconciliation.
Governance changes focused on structured timesheet checking and approval workflows, manager sign off on published rosters, and centralized online access for roster administrators. The implementation emphasized operational controls and role based approval to ensure timesheet integrity and payroll readiness using the RITEQ Workforce Manager platform.
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Thai Airways International - Sydney Airport (SYD) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Thai Airways International - Sydney Airport (SYD) began using Cisco Webex Meetings embedded on its public website. Thai Airways International - Sydney Airport uses Cisco Webex Meetings for Audio Video and Web Conferencing to enable live customer consultations, crew coordination and local office collaboration.
The implementation leverages the Cisco Webex Meetings cloud meeting service embedded as a web access point, standardizing real-time video conferencing, participant management, screen sharing and session recording capabilities. Configuration emphasized web-initiated meeting flows, scheduling controls and attendee admission settings consistent with Audio Video and Web Conferencing functional patterns.
Operational coverage centers on the Sydney Airport station, with primary users including front-line customer service agents, on-site operations staff and regional communications teams. Integrations are focused on website embedding to allow customers and staff to initiate sessions directly from web pages, with sessions terminating on internal workstations and mobile clients for operational use.
Governance introduced meeting usage policies, role based host controls and session moderation workflows to align front-line service processes with scheduled and ad hoc conferencing needs. Cisco Webex Meetings was instrumented to formalize remote interaction workflows and to provide consistent meeting orchestration across the station.
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Collaboration | Collaboration |
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2021 | 2021 |
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Thai Airways International - Sydney Airport (SYD) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText TeamSite | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Thai Airways International - Sydney Airport (SYD) deployed OpenText TeamSite on its public website. OpenText TeamSite is used as the primary Web Content Management platform to manage customer-facing pages and digital assets for the Sydney operation, providing the core publication engine for the corporate web channel.
Configuration emphasizes standard Web Content Management capabilities, including structured authoring, template-driven page composition, approval workflows, and content lifecycle and digital asset management, with OpenText TeamSite central to editorial and publishing processes. Operational ownership is with the Sydney web and marketing function, and governance focuses on editorial control, versioning, role-based approvals and staged publishing to manage website updates and compliance for the site.
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Thai Airways International - Sydney Airport (SYD) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Thai Airways International - Sydney Airport (SYD) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Thai Airways International - Sydney Airport (SYD) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thai Airways International - Sydney Airport (SYD)
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Apps Being Evaluated by Thai Airways International - Sydney Airport (SYD) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thai Airways International - Sydney Airport (SYD) IT executives and key decision makers. This section highlights Thai Airways International - Sydney Airport (SYD)'s latest recorded technology evaluations, including Trax eMRO for Aviation MRO on 2026-03-17, Citrix NetScaler for Digital Workspace on 2025-10-23, and Legacy for Legacy System on 2025-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thai Airways International - Sydney Airport (SYD) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thai Airways International - Sydney Airport (SYD) Technographics
Thai Airways International - Sydney Airport (SYD) is a Transportation organization based in Australia,
with around 120 employees and annual revenues of $12.0 million.
Thai Airways International - Sydney Airport (SYD) operates a diverse technology stack with applications such as
RITEQ Workforce Manager, Cisco Webex Meetings and OpenText TeamSite,
covering areas like Workforce Management, Audio Video and Web Conferencing and Web Content Management.
Thai Airways International - Sydney Airport (SYD) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dayforce, Cisco Systems and OpenText.
Thai Airways International - Sydney Airport (SYD) recently adopted applications including
Microsoft 365 in 2021, Salesforce Sales Cloud in 2021 and DigitalOcean Droplets in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thai Airways International - Sydney Airport (SYD)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thai Airways International - Sydney Airport (SYD)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thai Airways International - Sydney Airport (SYD) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.