Thames & Hudson
181A High Holborn,
London, WC1V 7QX,
United Kingdom
London, WC1V 7QX,
United Kingdom
44 20 7845 5000
Education
Thames & Hudson Technographics
Thames & Hudson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thames & Hudson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Thames & Hudson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thames & Hudson has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2015, Visa CardinalCommerce for eCommerce Fraud Protection in 2020, Intuit Mailchimp for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thames & Hudson is running and its propensity to invest more and deepen its relationship with Sage , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thames & Hudson revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thames & Hudson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thames & Hudson Tech Stack and Enterprise Applications
Thames & Hudson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Thames & Hudson decided to deploy Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial platform alongside QlikView BI, formalizing a move to third party vendor solutions in June 2015. Thames & Hudson, a United Kingdom based publisher with roughly 220 employees, positioned Sage Business Cloud X3 to centralize core financial operations and reporting under the ERP Financial category.
The implementation focused on standard ERP Financial functional capabilities typical of Sage Business Cloud X3, including core financials and general ledger, accounts payable and accounts receivable workflows, statutory and management reporting, and period close automation. Configuration work emphasized chart of accounts design, financial control configuration, and alignment of accounting periods to support consolidated financial processes across the organization.
Operational integration included a direct analytics link to QlikView BI, with financial ledgers and subledger output provisioned to QlikView BI for dashboarding and ad hoc financial analysis. The integration model prioritized feeding transactional and summarized financial data into the BI layer to support reporting and executive finance use cases, while retaining Sage Business Cloud X3 as the system of record for financial transactions.
Governance and rollout were organized around finance and IT stakeholders, with a structured program for configuration, data conversion, testing, and user acceptance in 2015. The program emphasized centralizing transactional finance workflows, establishing accounting controls in the ERP Financial system, and handover to internal finance governance for ongoing configuration and reporting ownership.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Thames & Hudson eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2020 | 2020 |
In 2020, Thames & Hudson implemented Visa CardinalCommerce to enable payment authentication on its ecommerce website. The deployment uses Visa CardinalCommerce as an eCommerce Fraud Protection solution focused on checkout authentication and payer verification.
The implementation centers on standard Visa CardinalCommerce capabilities such as 3D Secure 2.0 authentication, device and browser fingerprinting, and challenge management to support frictionless and challenge flows during cardholder authentication. Integration includes a client-side SDK within the storefront checkout and a server-side exchange for authentication tokens and validation, consistent with eCommerce Fraud Protection architectures.
Operational coverage is the public website checkout workflow, impacting ecommerce operations, payments and fraud operations, and customer service for authentication exceptions. Visa CardinalCommerce is integrated into the payment authorization path and interacts with the merchant payment gateway and acquirer to surface authentication results during authorization. Governance emphasis includes authentication event logging and configuration of challenge thresholds to align payments and fraud handling workflows.
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eCommerce | eCommerce |
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2020 | 2020 |
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Thames & Hudson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Thames & Hudson implemented Intuit Mailchimp for Marketing Automation on their website. The deployment positioned Intuit Mailchimp as the primary email marketing and subscriber acquisition channel embedded into the public site, supporting the publisher’s marketing and digital engagement activities.
Configuration emphasized embedded signup forms and web tracking to capture subscribers directly from the website, consolidated audience management, reusable campaign templates, and automated workflows such as welcome series and targeted sends. Typical Marketing Automation functional capabilities were applied, including list segmentation, scheduling, template-driven campaign creation, and basic automation orchestration to manage subscriber journeys.
Operational ownership rested with the marketing team for campaign execution and subscriber lifecycle management, with governance controls introduced for consent capture, audience segmentation rules, and campaign approvals. The implementation linked Intuit Mailchimp to website lead capture and reporting workflows to support ongoing email program operations and campaign oversight.
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Thames & Hudson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Thames & Hudson
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Assistant Management Accountant | Manager | Finance | |
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Apps Being Evaluated by Thames & Hudson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thames & Hudson IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thames & Hudson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thames & Hudson Technographics
Thames & Hudson is a Education organization based in United Kingdom,
with around 220 employees and annual revenues of $40.0 million.
Thames & Hudson operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Visa CardinalCommerce and Intuit Mailchimp,
covering areas like ERP Financial, eCommerce Fraud Protection and Marketing Automation.
Thames & Hudson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Visa and Intuit.
Thames & Hudson recently adopted applications including
Amazon Pay in 2021, Visa Authorize.Net in 2020 and PayPal Braintree in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thames & Hudson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thames & Hudson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thames & Hudson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.