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Thangamayil Jewellery
Location
No.25/6, Palami Center 2nd & 3rd Floors Near Ramakrishna Mutt New Natham Main Road, Narayanapuram,
Madurai, 625014,
India
Website
https://www.thangamayil.com/
Phone
91 45 2256 5553
Artw industry
Retail
Employee
Revenue

Thangamayil Jewellery Technographics

Thangamayil Jewellery Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Thangamayil Jewellery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1617 Thangamayil Jewellery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Thangamayil Jewellery has purchased the following applications: Innervex HRMS for Core HR in 2010, Innervex MRP for Manufacturing ERP in 2010, LiveChat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Thangamayil Jewellery is running and its propensity to invest more and deepen its relationship with Innervex Technologies , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Thangamayil Jewellery revenues, which have grown to $311.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thangamayil Jewellery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Thangamayil Jewellery Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Innervex Technologies Legacy Innervex HRMS Core HR HCM n/a 2010 2011
In 2010, Thangamayil Jewellery implemented Innervex HRMS. The deployment targeted Core HR functions as part of an Innervex Technologies initiative to modernize Thangamayil’s retail and broader enterprise systems across Tamil Nadu, supporting retail operations and central HR and payroll processes. The implementation was executed alongside Innervex Retail TexLogic for point of sale and store management, with vendor records indicating selection in 2010 and a reported 2011 go-live. Work concentrated on Core HR modules including employee master data, payroll processing, attendance and statutory compliance workflows, and role based HR administration, with configuration focused on centralizing payroll and standardizing HR processes for store staff and corporate HR through a phased rollout.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Innervex Technologies Legacy Innervex MRP Manufacturing ERP ERP Services and Operations n/a 2010 2011
In 2010 Thangamayil Jewellery selected Innervex MRP as part of an initiative to modernize retail management, point of sale, inventory and finance across its Tamil Nadu stores and to support multi-branch retail operations. The selection is documented under the vendor name Innervex Retail, and the deployment aligns Innervex MRP with the Manufacturing ERP category to bridge retail operations and in-house manufacturing capabilities. Go-live was recorded in 2011, with implementation scope covering retail management and POS modules, centralized inventory control and finance modules deployed to serve multiple branches in Tamil Nadu. Based on the vendor's jewellery industry offering and Thangamayil Jewellery's manufacturing activities, the implementation is inferred to extend Innervex MRP with jewellery manufacturing capabilities referenced as Innervex MRP JewelSys, incorporating production planning, bill of materials and work order management functionality typical of Manufacturing ERP for shopfloor production and inventory reconciliation.
Point Of Sale, Retail Management ERP Services and Operations 2023 2023
Retail Management ERP Services and Operations 2010 2011
Retail Management ERP Services and Operations 2024 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Thangamayil Jewellery deployed LiveChat and implemented Chatbots and Conversational AI on its public website to enable real time customer engagement. The LiveChat implementation is embedded as a site widget on the online storefront, delivering live agent handling, automated chat flows and canned response capabilities to support customer support and pre sales inquiry handling. The deployment uses LiveChat as a browser based agent console paired with the site embedded chat client, and it is oriented toward e commerce and customer service workflows. Operational ownership is aligned to online customer support and digital commerce functions within Thangamayil Jewellery, with configuration focused on chat routing, scripted chatbot interactions and lead capture workflows. This Thangamayil Jewellery LiveChat Chatbots and Conversational AI implementation centralizes front line customer interaction on the website and prepares the environment for downstream integrations with CRM and ticketing systems if subsequently adopted.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2010 2011
Customer Experience CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Thangamayil Jewellery
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Thangamayil Jewellery Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Thangamayil Jewellery Technographics

Thangamayil Jewellery is a Retail organization based in India, with around 1617 employees and annual revenues of $311.9 million.

Thangamayil Jewellery operates a diverse technology stack with applications such as Innervex HRMS, Innervex MRP and LiveChat, covering areas like Core HR, Manufacturing ERP and Chatbots and Conversational AI.

Thangamayil Jewellery has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Innervex Technologies and LiveChat, Inc..

Thangamayil Jewellery recently adopted applications including Innervex JewelSys in 2024, Innervex TexLogic in 2023 and LiveChat in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Thangamayil Jewellery’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Thangamayil Jewellery’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Thangamayil Jewellery technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.