Thatchers Cider
Myrtle Farm, Station Rd,
Sandford, BS25 5RA,
United Kingdom
Sandford, BS25 5RA,
United Kingdom
44 19 3482-2862
Consumer Packaged Goods
Thatchers Cider Technographics
Thatchers Cider Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thatchers Cider and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 269 Thatchers Cider employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thatchers Cider has purchased the following applications: Microsoft Dynamics NAV Accounts Payable for AP Automation in 2013, LiveChat for Chatbots and Conversational AI in 2020, Microsoft Power BI for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thatchers Cider is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thatchers Cider revenues, which have grown to $289.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thatchers Cider intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thatchers Cider Tech Stack and Enterprise Applications
Thatchers Cider ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics NAV Accounts Payable | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013, Thatchers Cider implemented Microsoft Dynamics NAV Accounts Payable as its AP Automation solution to centralize accounts payable processing within the finance team based at Sandford, Somerset. Microsoft Dynamics NAV Accounts Payable was provisioned to serve as the company accounting package for purchase ledger activities and invoice processing across commercial and seasonal operational cycles.
The implementation emphasized core AP modules typical of the AP Automation category, including vendor account maintenance, purchase order and goods received notice matching, supplier invoice capture and posting, and structured payment run management. Configurations reflected multi-currency payment capabilities for month end multi-currency payment runs, and a distinct weekly payment run cadence to support the apple season operational peak.
Operational coverage focused on the finance department, with the system supporting routine tasks identified for the AP Controller role such as processing and payments of purchase invoices, filing of invoices and remittances, reconciliation of standing order accounts like insurance and council tax, and management of aged creditor items. Microsoft Dynamics NAV Accounts Payable acted as the centralized ledger for these activities, aligning AP transaction flows with the company accounting package.
Governance and workflow changes enacted alongside the implementation included formalized month end closing controls, standardized resolution workflows for aged and incorrect supplier items, and the AP Controller acting as the primary NAV support contact and liaison for external auditors. These process formalizations institutionalized purchase ledger ownership, payment run cadence, and audit-ready documentation practices within the AP function.
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ERP Financial | ERP |
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2013 | 2013 |
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Thatchers Cider AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Thatchers Cider implemented LiveChat on its website to establish a customer-facing conversational channel. The deployment places the LiveChat web widget across consumer-facing pages, providing synchronous chat sessions and automated conversational entry points for site visitors.
The implementation leverages core capabilities associated with Chatbots and Conversational AI, including an embedded chat widget, bot-driven conversational flows for common inquiries, canned responses for agents, routing rules to surface human agents, and transcript capture for session history. Thatchers Cider configured LiveChat to support both automated bot interactions and agent handoff, aligning the application with customer service workflows and e-commerce inquiry handling.
Operationally the rollout targets website-based customer service and online sales support, with governance and day to day operation managed by the digital customer service function and front-line support teams. LiveChat is used as a hosted conversational layer installed via the site embed, enabling support teams to centralize chat handling, manage conversational scripts, and retain chat logs for operational review.
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Thatchers Cider Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
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Thatchers Cider Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Thatchers Cider eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Thatchers Cider SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2013 | 2013 |
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Supply Chain Management | SCM |
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2013 | 2013 |
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Warehouse Management | SCM |
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2013 | 2013 |
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Thatchers Cider CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Thatchers Cider IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Thatchers Cider CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Thatchers Cider
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of IT | Director | IT | |
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Operations Director | Director | Finance | |
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Finance Director | Director | Finance | |
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Group Finance Director and Board Member | Director | Finance | |
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Finance Director | Director | Finance | |
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IT Infrastructure Manager | Manager | IT | |
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Finance Manager | Manager | Finance | |
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Business Systems Manager | Manager | IT | |
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Apps Being Evaluated by Thatchers Cider Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thatchers Cider IT executives and key decision makers. This section highlights Thatchers Cider's latest recorded technology evaluations, including Microsoft Dynamics 365 Business Central for ERP Financial on 2026-03-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thatchers Cider digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-21 | Thatchers Cider | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Thatchers Cider Technographics
Thatchers Cider is a Consumer Packaged Goods organization based in United Kingdom,
with around 269 employees and annual revenues of $289.0 million.
Thatchers Cider operates a diverse technology stack with applications such as
Microsoft Dynamics NAV Accounts Payable, LiveChat and Microsoft Power BI,
covering areas like AP Automation, Chatbots and Conversational AI and Analytics and BI.
Thatchers Cider has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and LiveChat, Inc..
Thatchers Cider recently adopted applications including
Microsoft Power BI in 2022, WooCommerce in 2021 and Host Europe in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thatchers Cider’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thatchers Cider’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thatchers Cider technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.