Thatchers Cider
Myrtle Farm, Station Rd,
Sandford, BS25 5RA,
United Kingdom
Sandford, BS25 5RA,
United Kingdom
44 19 3482 2862
Manufacturing
Thatchers Cider Technographics
Thatchers Cider Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thatchers Cider and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Thatchers Cider employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thatchers Cider has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thatchers Cider is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thatchers Cider revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thatchers Cider intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thatchers Cider Tech Stack and Enterprise Applications
Thatchers Cider ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Thatchers Cider implemented Microsoft Dynamics NAV as its ERP Financial platform. The deployment addressed core accounting and transaction processing for the UK cider manufacturer, aligning the application to the companys finance and operational record needs for a mid-sized manufacturing organization with roughly 400 employees.
The Microsoft Dynamics NAV implementation included standard ERP Financial capabilities, configured modules for general ledger, accounts payable, accounts receivable, bank reconciliation, and inventory valuation workflows. Given the manufacturing context, configuration extended to inventory control and production-related costing functionality typical of manufacturing finance processes, and Microsoft Dynamics NAV served as the central system for transactional and master data.
Reporting and operational reporting were delivered through SQL Server Reporting Services, with an SSRS developer noted for building custom reports and forms tied to Dynamics NAV data. Operational scope emphasized finance, procurement, and production planning teams, with access controls based on roles and configuration-driven workflows to standardize approvals and month-end accounting processes.
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Thatchers Cider AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Thatchers Cider implemented LiveChat on its website to establish a customer-facing conversational channel. The deployment places the LiveChat web widget across consumer-facing pages, providing synchronous chat sessions and automated conversational entry points for site visitors.
The implementation leverages core capabilities associated with Chatbots and Conversational AI, including an embedded chat widget, bot-driven conversational flows for common inquiries, canned responses for agents, routing rules to surface human agents, and transcript capture for session history. Thatchers Cider configured LiveChat to support both automated bot interactions and agent handoff, aligning the application with customer service workflows and e-commerce inquiry handling.
Operationally the rollout targets website-based customer service and online sales support, with governance and day to day operation managed by the digital customer service function and front-line support teams. LiveChat is used as a hosted conversational layer installed via the site embed, enabling support teams to centralize chat handling, manage conversational scripts, and retain chat logs for operational review.
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Thatchers Cider Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Thatchers Cider implemented Microsoft 365 to standardize Collaboration across the organization. The deployment is visible on the company website and was targeted to support collaboration and productivity use cases for the company’s approximately 400 employees in the United Kingdom.
Microsoft 365 was configured with core collaboration capabilities including Exchange Online email, Microsoft Teams for real-time communications, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Office desktop and web applications. Configuration work concentrated on tenant-level settings, license assignment, and information architecture consistent with the Collaboration category, and the full application name Microsoft 365 appears in corporate tooling and web references.
Operational coverage included business functions such as corporate communications, marketing, sales enablement, and IT-managed collaboration services. The implementation encompassed user provisioning, team and mailbox creation, and document lifecycle controls to align Collaboration tooling with meetings, content sharing, and asynchronous work processes.
Governance was structured around centralized cloud identity and access controls, role-based license management, and information governance policies applied to Microsoft 365. Ongoing administration and policy enforcement are managed by internal IT, with the Microsoft 365 service surface exposed on public web pages where relevant artifacts are referenced.
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Thatchers Cider eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Thatchers Cider CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Thatchers Cider IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Thatchers Cider CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Thatchers Cider
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of IT | Director | IT | |
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Operations Director | Director | Finance | |
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Finance Director | Director | Finance | |
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Apps Being Evaluated by Thatchers Cider Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thatchers Cider IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thatchers Cider digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Thatchers Cider Technographics
Thatchers Cider is a Manufacturing organization based in United Kingdom,
with around 400 employees and annual revenues of $220.0 million.
Thatchers Cider operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Thatchers Cider has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and LiveChat, Inc..
Thatchers Cider recently adopted applications including
WooCommerce in 2021, Host Europe in 2021 and GoDaddy in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thatchers Cider’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thatchers Cider’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thatchers Cider technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.