Melbourne, 3123, VIC,
Australia
AE Smith Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AE Smith and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 AE Smith employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AE Smith has purchased the following applications: Coupa Invoice for AP Automation in 2019, ADP Payroll for Payroll in 2024, RMS Property Management for Hotel Property Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AE Smith is running and its propensity to invest more and deepen its relationship with Coupa Software , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AE Smith revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AE Smith intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
AE Smith implemented Coupa Invoice in 2019 to centralize AP Automation for its accounts payable and invoicing operations. The deployment supported departmental AP activities across Asset and Development Services and client services teams including Mechanical, Electrical, Security, Project and Delivery functions, aligning invoice processing with operational service delivery.
Coupa Invoice was configured to support supplier and customer invoice intake and processing, with operational staff uploading customer invoices to Coupa and handling supplier payments via corporate credit card. Functional modules and workflows emphasized invoice capture and validation, approval routing and exception handling, supplier master data maintenance and invoice posting workflows typical of AP Automation deployments.
Operational ownership sat with the operations manager and support staff who combined invoicing duties with compliance, onboarding, rostering and fleet and insurance administration for the service department. Governance consolidated invoice upload, supplier payment execution and supplier management into existing operational processes, and Coupa Invoice was instrumented as the primary AP tool used by account managers and service delivery teams for monthly client contract billing and supplier payment activities.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | SAP HCM Payroll | ADP Payroll | Payroll | HCM | n/a | 2024 | 2024 |
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Workforce Management | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RMS Cloud | Legacy | RMS Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, AE Smith implemented RMS Property Management using RMS Cloud on their public website. The engagement installing RMS Property Management aligns the company with the Hotel Property Management category and establishes a cloud-hosted property and booking surface directly exposed to guests through the corporate site.
RMS Property Management was configured to deliver core hotel property management capabilities, including a web booking engine, reservation lifecycle management, rate and inventory controls, front office and guest profile management, housekeeping tracking, and operational reporting. Configuration emphasis appears to be on online reservations and centralized property records, consistent with Hotel Property Management functional workflows.
The deployment follows a cloud-hosted SaaS architecture via RMS Cloud, with the application surface integrated into AE Smiths website to capture direct bookings and display availability. Operational coverage is focused on property administration and reservations teams, consolidating website-driven bookings with back-office property management tasks within a single application instance in Australia.
Governance and process changes center on centralized rate and inventory policies, role-based access for operations staff, and standardized reservation workflows to support website booking traffic. The implementation positions RMS Property Management as the primary property and booking system for AE Smiths web-facing accommodation operations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2023 | 2023 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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