The Asia Foundation
Merchants Exchange Building, 465 California St # 9,,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 415-982-4640
Non Profit
The Asia Foundation Technographics
The Asia Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Asia Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 The Asia Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Asia Foundation has purchased the following applications: Deltek CostPoint for ERP Financial in 2015, Zoom for Audio Video and Web Conferencing in 2020, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Asia Foundation is running and its propensity to invest more and deepen its relationship with Deltek , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Asia Foundation revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Asia Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Asia Foundation Tech Stack and Enterprise Applications
The Asia Foundation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek CostPoint | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 The Asia Foundation implemented Deltek CostPoint as its ERP Financial system. The deployment provided a centralized financial backbone for a US parent entity and 20 country offices across Asia, and was positioned to support consolidated accounting and donor compliance workflows. The Asia Foundation Deltek CostPoint ERP Financial implementation fell under the purview of the Global Financial Controller, with finance directors in each country office participating in operational governance.
Deltek CostPoint was configured to deliver standard ERP Financial capabilities including general ledger consolidation, purchasing controls, accounts payable workflows and audit reporting. The program included multiple CostPoint financial system upgrades and process improvements led by the foundation finance team. A global purchase order process was implemented within Deltek CostPoint to enforce USAID and US Department of State compliance requirements.
Operational coverage extended to management activities such as payroll oversight for approximately 150 US employees and 100 overseas ex‑pat employees, weekly funding approvals for overseas offices and US expenses, and tracking of investment reserves and related draw downs. The system supported monthly and annual consolidation cycles and preparation of consolidated financial statements, A-133 audits, IRS Form 990 filings and Form 5500 pension reporting, positioning Deltek CostPoint to handle both transaction processing and audit reporting across the foundation.
Governance centered on centralized finance control with the Global Financial Controller reviewing and approving funding flows and overseeing a team of US based accountants and overseas finance directors. The implementation emphasized strengthened process controls for donor funded projects, fund disbursement workflows and audit readiness, and was sustained through multiple Deltek CostPoint upgrades and ongoing process refinement.
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The Asia Foundation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, The Asia Foundation implemented Zoom and embedded the Zoom application on its website as part of its Audio Video and Web Conferencing capability. The deployment positioned Zoom to support virtual events, public-facing sessions, and remote stakeholder engagement for program and communications activities.
Configuration leveraged Zoom meeting and webinar capabilities to deliver video conferencing, screen sharing, session recording, participant management, and webinar registration workflows common to Audio Video and Web Conferencing platforms. Recording capture and distribution workflows were instrumented to enable event content publishing and on-demand access.
Operational coverage focused on program teams and communications functions, using web-embedded Zoom sessions linked from the foundation website to host public events and to support distributed collaboration across offices. The implementation emphasized browser-based meeting and webinar access alongside native client connectivity within the organizations existing digital channels.
Governance created standardized scheduling procedures, defined moderator and host responsibilities, and established policies for recording retention and content publishing to align conferencing operations with program workflows and external engagement processes.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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The Asia Foundation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, The Asia Foundation implemented Zendesk Service to manage web based inquiries and external user support. The deployment positioned Zendesk Service as the Foundation's Customer Support platform for handling incoming requests submitted through the public website.
Configuration emphasized core Customer Support capabilities, including centralized ticketing, a web support widget, self service help center content, automated routing using trigger rules, and structured ticket fields to capture program specific metadata. The implementation leveraged the cloud hosted nature of Zendesk Service with macros and workflow automation to standardize agent responses and streamline intake.
Operational scope included communications, program operations and donor relations teams, centralizing website inquiries into a single support queue for designated service desk staff. Governance was implemented through role based agent accounts and workflow rules to assign tickets to appropriate program leads, with reporting configured to monitor case types and response activity.
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Customer Support | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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The Asia Foundation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Asia Foundation
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager, Global Information Services | Manager | IT | |
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Director Business Information Systems | Director | IT | |
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IT Infrastructure and Support Manager | Manager | Finance | |
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Sr Level Finance, Accounting, Compliance | Manager | Finance | |
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Apps Being Evaluated by The Asia Foundation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Asia Foundation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Asia Foundation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Asia Foundation Technographics
The Asia Foundation is a Non Profit organization based in United States,
with around 1200 employees and annual revenues of $180.0 million.
The Asia Foundation operates a diverse technology stack with applications such as
Deltek CostPoint, Zoom and Zendesk Service,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Support.
The Asia Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deltek, Zoom Video Communications and Zendesk.
The Asia Foundation recently adopted applications including
Marigold Emma Email in 2021, Zoom in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Asia Foundation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Asia Foundation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Asia Foundation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.