The Australian Red Cross Blood Service
417 St Kilda Road,,
Melbourne, 3004, VIC,
Australia
Melbourne, 3004, VIC,
Australia
61 3 9863 1600
Non Profit
The Australian Red Cross Blood Service Technographics
The Australian Red Cross Blood Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Australian Red Cross Blood Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2175 The Australian Red Cross Blood Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Australian Red Cross Blood Service has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, SAP SuccessFactors Employee Central for Core HR in 2013, Mews Property Management for Hotel Property Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Australian Red Cross Blood Service is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Australian Red Cross Blood Service revenues, which have grown to $621.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Australian Red Cross Blood Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Australian Red Cross Blood Service Tech Stack and Enterprise Applications
The Australian Red Cross Blood Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, The Australian Red Cross Blood Service implemented Oracle E-Business Suite. The Oracle E-Business Suite deployment targeted ERP Financial functions, with core Financials and Procurement modules to centralize finance and procurement processing across the organization.
Implementation scope covered enterprise financial management for the national blood collection network and corporate functions, aligning accounting, payables, receivables, and procurement workflows. Configuration emphasized standard Financials ledgers, procurement requisition to purchase order workflows, and controls consistent with non profit financial compliance. The deployment was sized to support the organization and to integrate transactional feeds from operational systems.
Integrations were explicitly implemented with the ePROGESA blood management system to align inventory and donor event transactions with financial postings, and with Chris 21 for HR payroll and cost center charge feeds. The Oracle E-Business Suite environment also interfaced with the Genesys Call Centre and the Collection Site Reference Application to capture service interactions and site level cost allocations. HP Application Lifecycle Management Solution and HP Application Performance Management Solution were used to orchestrate release management and monitor application performance.
Governance established centralized financial processing and cross functional workflows between finance, procurement, HR, and operations to ensure consistent transaction handling across collection sites and corporate offices. Oracle E-Business Suite functions as the ERP Financial core linking clinical operations systems and corporate finance systems.
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The Australian Red Cross Blood Service HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, the Australian Red Cross Blood Service implemented SAP SuccessFactors Employee Central in the Core HR category. The deployment centralized employee master data and core HR processes for an organization of 2175 employees and was managed from the St Kilda Road head office in Melbourne, VIC, with hybrid work arrangements for system administrators and HR operations.
SAP SuccessFactors Employee Central was configured to support multiple SuccessFactors HCM modules and standard Core HR functionality, with emphasis on data integrity, reporting and role based access. Operational responsibilities documented in the role profile included ongoing maintenance via the Upgrade Centre and half yearly releases, configuration and data changes, BAU support, upgrade coordination, and analytics to maintain system integrity and continuous improvement.
The governance model described aligns the People Systems Manager with a control focused operations team, applying checks and controls for secure and synchronized systems. Integrations were required with Lifeblood connected systems, with explicit mention of TimeTarget and chris21 as complementary payroll and time management interfaces, and the implementation required defined data integration processes, control automation and stakeholder management to ensure accurate system-to-system synchronization.
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Employee Self Service | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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The Australian Red Cross Blood Service ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, the Australian Red Cross Blood Service deployed Mews Property Management. The Mews Property Management application is embedded on the organization’s public website to manage online booking and customer-facing reservation workflows, and it is categorized as Hotel Property Management. Implementation uses category-aligned capabilities such as reservation management, rate and inventory control, front desk operations, guest communications, and reporting and billing to orchestrate reservations and onsite scheduling. This positions Mews Property Management as the primary booking orchestration layer for web-driven appointment flows.
The deployment supports business functions including bookings, operations, and customer communications, centralizing reservation data between the website and onsite scheduling processes. Governance emphasis is on booking workflow configuration, user access roles, and data handling within the Hotel Property Management application to align system behavior with operational policies. Mews Property Management is surfaced on the public website to unify online reservation flows with the organization’s service scheduling.
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The Australian Red Cross Blood Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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The Australian Red Cross Blood Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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The Australian Red Cross Blood Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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The Australian Red Cross Blood Service CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Australian Red Cross Blood Service
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director People & Culture | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Payroll Team Leader | Manager | Finance | |
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Regional HR Manager | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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People and Culture Business Partner | Manager | HR | |
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Executive Director Human Resources | Director | HR | |
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Apps Being Evaluated by The Australian Red Cross Blood Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Australian Red Cross Blood Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Australian Red Cross Blood Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Australian Red Cross Blood Service Technographics
The Australian Red Cross Blood Service is a Non Profit organization based in Australia,
with around 2175 employees and annual revenues of $621.0 million.
The Australian Red Cross Blood Service operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and Mews Property Management,
covering areas like ERP Financial, Core HR and Hotel Property Management.
The Australian Red Cross Blood Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Mews Systems.
The Australian Red Cross Blood Service recently adopted applications including
Mews Property Management in 2023, Spotify Ad Analytics in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Australian Red Cross Blood Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Australian Red Cross Blood Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Australian Red Cross Blood Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.