The BoxMaker
6412 S. 190th St,
Kent, 98032, WA,
United States
Kent, 98032, WA,
United States
1 800-443-5431
Manufacturing
The BoxMaker Technographics
The BoxMaker Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The BoxMaker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The BoxMaker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The BoxMaker has purchased the following applications: Amtech EnCore ERP for Manufacturing ERP in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The BoxMaker is running and its propensity to invest more and deepen its relationship with Amtech , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The BoxMaker revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The BoxMaker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The BoxMaker Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amtech | Legacy | Amtech EnCore ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 The BoxMaker implemented Amtech EnCore ERP as its Manufacturing ERP core for warehouse transaction processing and reporting. The initial deployment emphasized warehouse-level data capture and centralized SQL Server persistence, with the Business Systems Administrator based in Seattle, WA responsible for hardware installation, user documentation, training and ongoing support.
Implementation work included deployment and configuration of wireless data collection terminals across multiple warehouses, installation of terminal hardware and scanning workflows, and resolution of database transaction write errors observed in Amtech Imaginera and Amtech EnCore ERP. Database-level work consisted of creating SQL Server tables, views, stored procedures and user-defined functions to support transactional integrity and terminal-driven inventory updates.
Reporting and analytics integration was implemented against the ERP database, with customizations delivered for SQL Server Reporting Services, Tableau and Crystal Reports to provide operational and inventory visibility. Data flows were organized from wireless terminals into the Amtech EnCore ERP database, enabling reporting layers to consume normalized transaction feeds and supporting standard Manufacturing ERP reporting workflows.
Operational governance centered on documentation, training and a single point of application support provided by the Business Systems Administrator, who managed troubleshooting, user support and change control for SQL and reporting artifacts. The scope of impact focused on warehouse and inventory operations, where configuration, transaction handling and reporting were the primary functional areas addressed by the Amtech EnCore ERP implementation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, The BoxMaker implemented Hubspot Live Chat on its corporate website. The Hubspot Live Chat deployment is part of the company's Chatbots and Conversational AI usage and provides an embedded web chat widget for real-time customer engagement, lead capture, and initial qualification on product and contact pages. The implementation targeted customer support and sales intake functions, centralizing inbound web conversations into HubSpot for follow up.
Configuration emphasized chatflows, contact capture forms, canned responses, and transcript retention within HubSpot to preserve conversational history and context for agents. Operational scope remained website first, with chat handling routed to sales and support teams through HubSpot workflows and standardized response playbooks to govern agent behavior. Governance activities included establishing operating hours for live chat and templated handoff processes for escalations to email or phone.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The BoxMaker implemented Microsoft 365 as its Collaboration platform. Public website source shows Microsoft 365 artifacts are present on the company site, indicating outward facing use of the Microsoft 365 tenant and services. The deployment is positioned to support core collaboration and communications workflows for a 200 employee manufacturing organization.
The Microsoft 365 deployment includes standard Collaboration capabilities such as Exchange Online for email, Microsoft Teams for real time collaboration and meetings, SharePoint Online for intranet and document management, and OneDrive for Business for personal file storage and sync. These components enable messaging, meetings, file sharing, document co authoring, and centralized content storage consistent with Collaboration category functional terminology.
Identity and access are managed through the Microsoft 365 tenant model and Azure Active Directory capabilities, providing centralized user provisioning and single sign on for cloud applications. Operational coverage extends across business functions related to communications, document management, and office productivity, aligning Microsoft 365 with manufacturing support and administrative workflows.
Governance is organized around tenant level administration, role based access controls, and policy configurations to enforce compliance and secure collaboration. Administrative and security controls within Microsoft 365 are used to centralize user lifecycle management and application governance across the organization.
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at The BoxMaker
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The BoxMaker Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The BoxMaker IT executives and key decision makers. This section highlights The BoxMaker's latest recorded technology evaluations, including SmartUC for PBX, VoiP and Phone Systems on 2026-02-24, Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-08-25, and Genius Sports for Analytics and BI on 2025-02-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The BoxMaker digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The BoxMaker Technographics
The BoxMaker is a Manufacturing organization based in United States,
with around 200 employees and annual revenues of $50.0 million.
The BoxMaker operates a diverse technology stack with applications such as
Amtech EnCore ERP, Hubspot Live Chat and Microsoft 365,
covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
The BoxMaker has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amtech, HubSpot and Microsoft.
The BoxMaker recently adopted applications including
HubSpot CMS in 2022, HubSpot Ads in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The BoxMaker’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The BoxMaker’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The BoxMaker technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.