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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

The Catawba Valley Community College Foundation Tech Stack and Enterprise Applications

The Catawba Valley Community College Foundation AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, The Catawba Valley Community College Foundation deployed Freshdesk Messaging (Formerly Freshchat) on its public website. The Catawba Valley Community College Foundation uses Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution to manage and surface real time conversations initiated by website visitors. The implementation centers on a web embedded messaging widget configured with conversational flows, canned responses, automated greetings, and agent handover to live staff. Configuration work included authoring bot scripts for common inquiries, rule based triggers to start conversations, and an administrative console for updating message content and monitoring active sessions. Operational coverage is scoped to website based student inquiries and foundation donor engagement, aligning primary business functions to admissions, student services, and advancement teams. Administrative users are set up to manage conversation queues, apply user tags for context, and access session logs and reporting dashboards within the Freshdesk Messaging interface. Governance and rollout were implemented through centralized administration by the foundation web team, with staged content updates and staff training for chat moderation and escalation workflows. Controls focus on conversational content governance and routing policies to maintain consistent responses across student and donor touchpoints.
The Catawba Valley Community College Foundation Collaboration
Vendor
Previous System
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Category
Market
VAR/SI
When
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Catawba Valley Community College Foundation implemented Microsoft 365 to provide Collaboration capabilities. Microsoft 365 is surfaced on the institution's public website and functions as the cloud-hosted productivity and collaboration layer for the foundation's administrative and academic staff. The deployment follows a standard Microsoft 365 tenant architecture and leverages core Collaboration capabilities such as Exchange Online for institutional email, SharePoint Online for web-hosted content and document libraries, Microsoft Teams for real-time collaboration and meetings, and OneDrive for individual file storage. Operational governance is centered on tenant administration, user provisioning and SharePoint site governance to control permissions and content publishing for the website, aligning collaboration, content management and administrative workflows across campus teams.
Survey and Questionnaire Collaboration 2019 2019
The Catawba Valley Community College Foundation Content Management
Vendor
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Category
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VAR/SI
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Live
Insight
PaperThin Legacy PaperThin CommonSpot Web Content Management Content Management n/a 2016 2016
In 2016, The Catawba Valley Community College Foundation implemented PaperThin CommonSpot, deploying the application to manage the institution's public website. PaperThin CommonSpot functions as the Foundation's Web Content Management platform, providing role based content authoring, templated page composition, staged publishing workflows, and asset library management that align with standard CMS content lifecycle operations. The implementation supports centralized control of page templates and editorial workflows, enabling content creation and approval processes across the college web presence. PaperThin CommonSpot is used to administer departmental pages, marketing content, and campus communications within the Catawba Valley Community College Foundation Web Content Management environment.
The Catawba Valley Community College Foundation CRM
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Previous System
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Category
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VAR/SI
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Insight
Marketing Automation CRM 2017 2017
The Catawba Valley Community College Foundation PaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
The Catawba Valley Community College Foundation IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at The Catawba Valley Community College Foundation

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Catawba Valley Community College Foundation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Catawba Valley Community College Foundation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Catawba Valley Community College Foundation digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Catawba Valley Community College Foundation Technographics
The Catawba Valley Community College Foundation is a Education organization based in United States, with around 640 employees and annual revenues of $66.0 million.
The Catawba Valley Community College Foundation operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and PaperThin CommonSpot, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
The Catawba Valley Community College Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Microsoft and PaperThin.
The Catawba Valley Community College Foundation recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2022, Amazon S3 in 2022 and Lumen Cloud (ex CenturyLink) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Catawba Valley Community College Foundation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Catawba Valley Community College Foundation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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