Greater Dandenong
225 Lonsdale Stree,
Dandenong, 3175, VIC,
Australia
Dandenong, 3175, VIC,
Australia
61 3 8571-1000
Government
Greater Dandenong Technographics
Greater Dandenong Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greater Dandenong and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Greater Dandenong employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greater Dandenong has purchased the following applications: IgniteTech Computron for ERP Financial in 2015, Pulse Recruitment for Recruiting in 2019, SmartyGrants for Grant Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greater Dandenong is running and its propensity to invest more and deepen its relationship with IgniteTech , Springbrook Software , SmartyGrants or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greater Dandenong revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greater Dandenong intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greater Dandenong Tech Stack and Enterprise Applications
Greater Dandenong ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Computron | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Greater Dandenong implemented IgniteTech Computron as its ERP Financial system. The deployment centralized core municipal finance functions for the City of Greater Dandenong, bringing general ledger, accounts payable, bank reconciliation and treasury workflows onto IgniteTech Computron to support day to day finance operations.
Configuration work focused on bank reconciliation for the council's two main bank accounts, daily cash flow tracking and short term obligations forecasting, accounts payable payment runs and vendor master maintenance, monthly journals, reconciliations and accrual processing, and preparation of annual financial statements and grant acquittals. IgniteTech Computron was configured to support treasury activities including investment portfolio visibility and routine journal automation, and to enforce staff financial delegations used in payment approvals.
The implementation integrated IgniteTech Computron with existing council systems including Computron Financials, Property & Rating TechOne, Magiq, Kofax, RapidAP, FlexiCapture, Objective ECM and CommBiz, and relied on Office applications for analysis and user workflows. Document capture and AP imaging were instrumented through Kofax and FlexiCapture feeding RapidAP and the ERP, while Objective ECM and Magiq provided document retention and retrieval; CommBiz was administered for bank connectivity and payment user management.
Operational governance emphasized vendor master controls, CommBiz user administration, and delegation workflows to support weekly payment runs and audit preparedness. Finance team members reported process optimizations such as consolidating utilities accrual inputs using Excel Power Query, visualising investment maturities with PivotTables, and streamlining bank reconciliation and journal templates with advanced Excel techniques, which improved accuracy and reduced manual processing effort.
|
Greater Dandenong HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | PageUp ATS | Pulse Recruitment | Recruiting | HCM | n/a | 2019 | 2019 |
In 2019 Greater Dandenong implemented Pulse Recruitment as their Recruiting application, replacing PageUp ATS. The deployment was configured to use Pulse Recruitment as the public careers and applicant intake channel on the council website, centralizing candidate capture and application workflows through the ATS.
The implementation focused on core Recruiting capabilities including job requisition management, multi-channel job posting, candidate profiles and resume parsing, configurable review and approval workflows, interview scheduling and assessment tracking, and standard recruitment reporting. Pulse Recruitment was configured to support role-based hiring stages and workflow automation to align with municipal hiring practices.
Operational integration concentrated on the public careers site where job postings and application forms feed directly into Pulse Recruitment, enabling HR teams and hiring managers across council departments to manage candidates in a single system of record. The scope of use was primarily HR and recruitment functions within Greater Dandenong, with administrative access for department hiring leads to participate in review and selection processes.
Governance work included configuring approval chains, access controls, and audit logging to support local government recruitment compliance and traceability. Rollout emphasized standardizing candidate review processes and embedding system-driven notifications and approvals to reduce ad hoc email workflows while preserving manual decision points for hiring managers.
|
Greater Dandenong ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartyGrants | Legacy | SmartyGrants | Grant Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Greater Dandenong adopted SmartyGrants, deploying the SmartyGrants Outcomes Engine add on to support its community grants program evaluation in Melbourne's southeast, categorizing the work under Grant Management. The initiative targeted council-managed community grants and positioned the application as the primary platform for outcomes measurement and structured applicant reporting.
Implementation focused on configuring the Outcomes Engine add on to capture standardized outcome indicators, instrument applicant intake and reporting forms, and consolidate responses for evaluation. SmartyGrants was configured with templates and evaluation fields to create repeatable data collection workflows and interim reporting capabilities aligned with grant management practices.
Operational coverage included the council’s grants administration and community services functions responsible for grant rounds in Melbourne's southeast, establishing a single source for outcome data and program evaluation activities. The collected data was used to produce an interim evaluation report, and the council applied that report to improve governance and design of subsequent grant rounds.
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Greater Dandenong CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2024 | 2024 |
|
Greater Dandenong TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Greater Dandenong
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Greater Dandenong Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greater Dandenong IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greater Dandenong digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Greater Dandenong Technographics
Greater Dandenong is a Government organization based in Australia,
with around 900 employees and annual revenues of $110.0 million.
Greater Dandenong operates a diverse technology stack with applications such as
IgniteTech Computron, Pulse Recruitment and SmartyGrants,
covering areas like ERP Financial, Recruiting and Grant Management.
Greater Dandenong has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IgniteTech, Springbrook Software and SmartyGrants.
Greater Dandenong recently adopted applications including
FreshDesk Customer Support in 2024, SmartyGrants in 2021 and Objective GOV365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greater Dandenong’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Greater Dandenong’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greater Dandenong technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.