Nashua, 3060, NH,
United States
The City of Nashua Technographics
The City of Nashua Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The City of Nashua and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 817 The City of Nashua employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The City of Nashua has purchased the following applications: Infor Lawson for ERP Financial in 2017, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2012, Mews Property Management for Hotel Property Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The City of Nashua is running and its propensity to invest more and deepen its relationship with Infor , Avenu Insights & Analytics , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The City of Nashua revenues, which have grown to $354.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The City of Nashua intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The City of Nashua Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 The City of Nashua implemented Infor Lawson as its ERP Financial application. The City deployed Infor Lawson to centralize core finance operations including accounts payable, General Ledger inquiry, and purchase order verification. Infor Lawson is used to support high volume invoice processing and structured accounting workflows across municipal finance.
Operational use focuses on the Accounts Payable function where staff enter high volumes of vendor invoices into the accounting software, perform PO matching and research General Ledger and Purchase Order numbers to confirm invoice amounts are applied correctly. The implementation leverages Infor Lawson capabilities for invoice entry, batch processing, GL inquiry, and PO matching to maintain audit trails and transaction traceability.
Lawson is used in conjunction with Hyland accounting software programs to research GL and PO numbers, indicating a coordinated tooling approach between enterprise content and financial record systems. Governance centers on AP workflow controls, PO to invoice reconciliation procedures, and role based access for finance and procurement teams across city departments.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2012 | 2012 |
In 2012, the City of Nashua implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) as part of an enterprise workforce management suite. The deployment targeted Absence and Leave Management alongside time and attendance, employee scheduling, and TeleStaff public safety scheduling to create a unified labor management layer across municipal operations.
The implementation configured modules for time capture, shift-based scheduling, public safety rostering, and absence tracking within UKG Workforce Central Absence Manager. All pay and work rules from the city’s five separate bargaining unit contracts were encoded into the system, ensuring consistent rule enforcement across departments and employee classes.
Operational coverage was citywide, spanning administrative departments and public safety units, with support for varying shift lengths and complex overtime rules. Functional capabilities enabled managers to review and approve employee time more efficiently, manage overtime controls with greater precision, and obtain real-time visibility and control over labor-related decisions.
Governance and process restructuring centralized scheduling and absence policy administration in the application, standardizing approval workflows and automatically applying contractual rules to payroll and scheduling processes. The inclusion of TeleStaff in the public safety scheduling strategy was positioned to improve accuracy in citywide scheduling and maintain compliance with collective bargaining requirements.
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Employee Engagement | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, The City of Nashua deployed Mews Property Management on its public website. The City of Nashua uses Mews Property Management, a Hotel Property Management application, to present online booking and property operations through its municipal web presence, surfacing reservation flows and guest-facing booking interfaces directly on nashuanh.gov.
The Mews Property Management implementation aligns with common Hotel Property Management capabilities, including a reservations engine and booking management, front desk and check-in orchestration, rate and inventory control, guest profile management, housekeeping coordination, and payment processing. Configuration emphasis is on web-based booking engine integration and guest lifecycle workflows, consistent with cloud-hosted property management architectures.
Operationally the application is surfaced through the City of Nashua website for online reservation intake and property operational coordination, supporting web booking and administrative back office tasks. Governance centers on municipal web services and hospitality operations teams to manage bookings and guest records, with workflows centralized in the Mews Property Management system to streamline coordination between public booking interfaces and internal administrative processes.
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Revenue Cycle Management | ERP Services and Operations |
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2022 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The City of Nashua
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The City of Nashua Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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