Horsham, x, RH12 1BL,
United Kingdom
The Creative Assembly Ltd. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Creative Assembly Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 The Creative Assembly Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Creative Assembly Ltd. has purchased the following applications: Lanteria Absence Management for Absence and Leave Management in 2023, Microsoft 365 for Collaboration in 2017, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Creative Assembly Ltd. is running and its propensity to invest more and deepen its relationship with Lanteria , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Creative Assembly Ltd. revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Creative Assembly Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lanteria | Legacy | Lanteria Absence Management | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023 Creative Assembly Ltd. implemented Lanteria Absence Management to standardize Time & Attendance and absence workflows in the United Kingdom. The deployment targeted Absence and Leave Management for HR and reporting, using Lanteria Absence Management to centralize leave requests, capture time and attendance related absence records, and support manager approvals and HR visibility.
Configuration emphasized centralized leave request intake, manager approval queues and HR absence reporting modules, with self-service for managers and structured absence records for HR teams in the UK. Governance and process changes consolidated approval routing and reporting cadence to reduce paperwork and improve visibility, embedding Absence and Leave Management capabilities into HR operations at Creative Assembly Ltd.
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, The Creative Assembly Ltd. implemented Microsoft 365 to standardize Collaboration across its organization. The deployment is cited on the company website and was provisioned to support the needs of a 550-employee professional services studio headquartered in the United Kingdom.
The Microsoft 365 deployment was configured as a centralized tenant delivering core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for document repositories, OneDrive for Business for personal file sync, Microsoft Teams for real-time communication, and Office desktop and web applications for content creation. Configuration emphasis aligned with content and creative production workflows, ensuring collaboration, content sharing, and version control across teams.
Operational coverage extended across the corporate and studio teams in the United Kingdom, with Microsoft 365 assets surfaced on the public website and used as the primary collaboration fabric for internal communication and document distribution. Identity and access were handled within the Microsoft 365 ecosystem to provide unified sign-on and directory management consistent with enterprise collaboration practices.
Governance was organized around a centralized administration model, applying role-based administration and Azure Active Directory identity controls, SharePoint permission models, and document lifecycle policies to support editorial and production processes. The implementation focused on establishing collaboration workflows, permission governance, and tenant-level policy configuration to manage content and communications within Microsoft 365.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, The Creative Assembly Ltd. implemented Atlassian Jira Service Desk. The implementation surfaces Atlassian Jira Service Desk as a public facing self service channel hosted on the company website to centralize IT intake and user support.
The deployment focuses on core IT Service Management capabilities including ticket and issue management, web based request intake, automated routing and SLA tracking, and a knowledge base driven self service layer. Atlassian Jira Service Desk was configured to support distinct request types, approval flows, and priority based queues to align with IT operations workflows.
Operational coverage targets the internal IT support function and employee service requests, while preserving a web accessible portal for external access where required. The architecture centers on a portal embedded in the corporate website for request submission, with internal agent queues and role based access controls to manage incident resolution and service request fulfillment.
Governance around the deployment emphasizes standardized request taxonomies, service catalog definition, and documented workflows to enforce consistent triage and escalation. The Creative Assembly Ltd. Atlassian Jira Service Desk IT Service Management implementation is positioned to integrate service desk practices into routine IT operations and knowledge management processes.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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