AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

The Drinx Tech Stack and Enterprise Applications

The Drinx Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, The Drinx implemented Microsoft 365 as its Collaboration platform and exposes Microsoft 365 elements on its public website. The Drinx Microsoft 365 Collaboration presence is observable in site source code, indicating web-facing use of hosted components and published content links tied to the tenant. The deployment reflects standard Microsoft 365 Collaboration capabilities, typically including Exchange Online for organizational email, SharePoint Online for intranet and content management, Microsoft Teams for synchronous collaboration, OneDrive for user file synchronization, and Azure Active Directory for tenant identity and access management. Administration and governance are expected to be managed at the tenant level through the Microsoft 365 admin center with role-based administration and account provisioning, supporting internal communication, document collaboration, and content publishing across corporate communications and operational teams.
Event Management Collaboration 2019 2019
The Drinx CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2022 2022
In 2022, The Drinx deployed Zendesk Service as a Customer Support solution on its website. Zendesk Service is implemented as the on-site capture point for guest inquiries, surfacing web widget and contact form submissions into a centralized support queue. The Drinx Zendesk Service Customer Support implementation centralizes customer interactions originating from the public website and channels them into structured ticket workflows. Configuration emphasizes core Customer Support capabilities such as ticketing, web widget capture, knowledge base publishing, ticket forms, routing rules and macro-driven response templates to standardize front-desk and guest services processes. Operational scope focuses on guest services and reservations workflows, aligning website-originated requests with agent queues and escalation paths. Integrations are centered on web-to-ticket ingestion, connecting the public website support channel with internal support workflows and email-based follow up. Governance includes defined ticket routing, priority assignment and escalation procedures to codify service response processes across hospitality operations.
Tag Management CRM 2019 2019
The Drinx PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power Apps Apps Development PaaS n/a 2022 2022
In 2022, The Drinx embedded Microsoft Power Apps on its public website. The Drinx implemented Microsoft Power Apps in an Apps Development context to deliver low-code, browser-embedded application components for customer-facing interactions on the corporate site. The implementation centers on Microsoft Power Apps built UI components and data capture forms configured as web-embedded applications. Functional capabilities implemented align with Apps Development patterns and include responsive form workflows, custom UI controls, client-side validation, and low-code orchestration for simple front-end processes. Operational scope is explicitly web-facing, supporting guest interaction flows on the website and surfacing low-code functionality directly to visitors while enabling internal configuration updates. The deployment model is an embedded Microsoft Power Apps instance hosted via the organization’s Microsoft Power Platform tenant, enabling centralized configuration and iterative updates without full redevelopment. Governance and lifecycle management are handled within the Microsoft Power Apps environment, with tenant-level configuration, access controls, and versioned app publishing used to manage releases and changes. Microsoft Power Apps is positioned within The Drinx Apps Development footprint to support ongoing refinement of website-embedded application experiences.
The Drinx IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at The Drinx

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Drinx Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Drinx IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Drinx digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Drinx Technographics
The Drinx is a Leisure and Hospitality organization based in Australia, with around 427 employees and annual revenues of $29.0 million.
The Drinx operates a diverse technology stack with applications such as Microsoft 365, Zendesk Service and Microsoft Power Apps, covering areas like Collaboration, Customer Support and Apps Development.
The Drinx has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zendesk.
The Drinx recently adopted applications including Zendesk Service in 2022, Microsoft Power Apps in 2022 and Amazon EC2 in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Drinx’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Drinx’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Drinx technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.