New York, 10017, NY,
United States
The Economist Newspaper Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Economist Newspaper Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 820 The Economist Newspaper Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Economist Newspaper Limited has purchased the following applications: FIS GETPAID for AR Automation in 2011, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, NICE CXone Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Economist Newspaper Limited is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , Zuora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Economist Newspaper Limited revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Economist Newspaper Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, The Economist Newspaper Limited implemented FIS GETPAID to support its AR Automation objectives. The deployment was focused on monitoring customer account details for non payments, delayed payments and other irregularities, and was operated by the Finance organization, primarily accounts receivable and collections teams within the United States.
FIS GETPAID was configured to provide core AR Automation capabilities, including automated aging, exception detection, account status dashboards, alerting for non payment and delayed payment patterns, and configurable dunning workflows. Business rules and exception criteria were instrumented to surface irregularities and drive case creation for collections and dispute tracking, aligning monitoring with invoice processing and cash application activities.
Operational governance established centralized monitoring and standardized workflow handoffs between AR analysts and collections specialists, with role based access and exception management procedures to ensure consistent escalation of payment irregularities. The implementation positioned FIS GETPAID as the primary AR Automation tool for detecting and escalating non payment events and for operationalizing accounts receivable monitoring across billing and collections functions.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Subscription and Recurring Billing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, The Economist Newspaper Limited deployed iCIMS Recruit Applicant Tracking System to centralize Talent Acquisition operations. The iCIMS Recruit Applicant Tracking System was positioned as the group wide Applicant Tracking System to support direct sourcing and internal recruitment workflows across EMEA.
The implementation focused on configuring requisition workflows, candidate tracking, interview scheduling, and custom reporting. A reporting structure was set up in iCIMS to capture recruitment expenditure, hiring trends, and dashboards used for salary benchmarking and recruiter performance monitoring, aligning system configuration with the recruitment communications and social presence initiatives for The Economist Careers.
Operational coverage emphasized EMEA hiring with day to day recruitment managed from London and sole responsibility for 40 plus roles during the initial rollout. Business functions impacted included Talent Acquisition, Finance and Marketing through the development of a preferred supplier list for agencies, and external partner engagement with the City Gateway education charity where interview training modules were rewritten and delivered.
Governance and process changes were driven by a roadmap for a direct sourcing model, establishment of metrics to identify recruitment spend and trends, and formalized performance management and coaching for in house recruiters. The deployment emphasized building trust with hiring managers to shift agency reliance, and iCIMS Recruit Applicant Tracking System functioned as the primary platform for candidate data, reporting, and recruitment workflow orchestration.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE CXone Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, The Economist Newspaper Limited implemented NICE CXone Chat on its public website. The deployment is cataloged in the Chatbots and Conversational AI category and addressed customer-facing digital engagement and subscriber support on the company website.
The NICE CXone Chat implementation used the vendor's cloud hosted web chat widget to deliver conversational interfaces, scripted conversational flows, session routing and agent escalation triggers. Configuration focused on conversational flow design, web widget behavior, session persistence and administrative controls for editorial and support teams, supporting reader engagement and customer service functions. Operational scope was the website channel for The Economist Newspaper Limited, with governance centered on script versioning, content review and escalation workflow definitions to route sessions to human operators when required.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Event Management | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Community Management | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Sales Engagement | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Managed Detection and Response (MDR) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2015 | 2015 |
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