The First Bank
6480 Highway 98 West,
Hattiesburg, 39402, MS,
United States
Hattiesburg, 39402, MS,
United States
1 866-362-6477
Banking and Financial Services
The First Bank Technographics
The First Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The First Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 The First Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The First Bank has purchased the following applications: Jack Henry Banking SilverLake for Core Banking in 2018, Banno CMS for Content Management in 2019, Ivanti Neurons for IT Asset Management for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The First Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , ResNexus , Ivanti or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The First Bank revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The First Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The First Bank Tech Stack and Enterprise Applications
The First Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 The First Bank implemented Jack Henry Banking SilverLake within its Core Banking environment, provisioning core account processing, transaction posting and deposit operations consistent with enterprise core banking functions. The deployment leveraged Jack Henry Banking SilverLake as the primary processing platform and integrated Jack Henry Xperience components SilverLake, Synergy and Browser to surface transactional data for downstream workflows.
Operational configuration emphasized compliance and transaction monitoring capabilities. Bank Secrecy Act monitoring software was used to detect suspicious transaction activity, compile daily reports for Currency Transaction Reports and perform OFAC screening, and staff completed CTRs in a timely manner in accordance with regulatory requirements including the Bank Secrecy Act, OFAC and the USA Patriot Act. Analysts used data from Jack Henry Xperience and Yellow Hammer software to analyze activity and support BSA workflows.
Governance and operational coverage centered on BSA and customer due diligence processes across the Alabama and Florida regional footprint, including Mobile, Alabama. Implementation supported internal reviews of new customer profiles, account structuring assessments and beneficial ownership investigations, aligning operations, compliance and transaction monitoring functions under a centralized Core Banking platform.
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Digital Banking | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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The First Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Banno CMS | Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, The First Bank implemented Banno CMS on its public website. The First Bank Banno CMS Content Management deployment is provided by Jack Henry & Associates and is focused on managing customer facing web content for the bank.
The Banno CMS implementation leverages standard Content Management capabilities, including content authoring, templating, responsive page management, staged publishing workflows, and version control to support marketing and communications functions. Configuration emphasizes role based authoring and approval workflows to maintain editorial control and brand consistency.
Banno CMS is used to publish and manage thebank's customer facing pages, product information, and site content directly on the corporate website. Operational ownership sits with digital and marketing teams, with the system serving as the primary web content layer for The First Bank's online presence.
Governance for the Content Management deployment centers on centralized editorial controls, role based access, and structured approval and staging processes to align content lifecycle management with existing web publishing procedures. The First Bank Banno CMS Content Management relationship connects the application to the bank's website content management business function.
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The First Bank IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ivanti | Legacy | Ivanti Neurons for IT Asset Management | Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management | Network Consulting Services | 2023 | 2023 |
In 2023, The First Bank implemented Ivanti Neurons for IT Asset Management as part of an Ivanti-centered stack, with the deployment framed under Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management. The program targeted the bank’s distributed operations from its headquarters in Hattiesburg, Mississippi and 104 community-bank locations, and was positioned to support regulatory audit requirements for service maps and data flows.
The implementation inventoryed and centralized IT asset lifecycle functions through Ivanti Neurons for IT Asset Management, and was deployed alongside Ivanti Neurons for Service Mapping and Ivanti Neurons for ITSM to create an integrated configuration and service management fabric. Functional capabilities implemented include automated asset discovery and configuration tracking, service and data-flow mapping for business services, ITSM incident problem and change processes aligned to ITIL principles, and automation-driven provisioning for employee onboarding via Identity Director and Ivanti Automation.
Infrastructure and integrations were explicit components of the architecture, with Neurons for Service Mapping producing topologies that identify servers, IP addresses and cloud services and feed those relationships into the ITAM and ITSM layers. The HR system was configured as the source of truth for onboarding attributes, Active Directory updates were automated for provisioning and deprovisioning, and Identity Director, Automation and Neurons for ITSM were integrated to orchestrate end-to-end workflows. Network Consulting Services acted as the implementation partner for deployment and configuration.
Governance and operations shifted toward standardized ITIL processes and automation, enabling faster incident resolution and tighter evidence for auditors and regulators. Reported operational outcomes include time-to-repair reduced to three to four minutes in many cases and a 53 percent first contact resolution rate, automated onboarding that replaces a paper PDF workflow, and a consolidated single-vendor platform approach to support continuity planning and scalable growth.
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The First Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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The First Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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The First Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The First Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The First Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The First Bank IT executives and key decision makers. This section highlights The First Bank's latest recorded technology evaluations, including Viewpoint Vista for Construction ERP on 2025-02-13, FIS Core Banking for Core Banking on 2025-02-12, and nCino Bank Operating System for Core Banking on 2024-07-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The First Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-13 | The First Bank | Evaluated | Viewpoint Construction | Viewpoint Vista | Construction ERP | ERP Services and Operations |
| 2025-02-12 | The First Bank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2024-07-30 | The First Bank | Evaluated | nCino | nCino Bank Operating System | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD The First Bank Technographics
The First Bank is a Banking and Financial Services organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
The First Bank operates a diverse technology stack with applications such as
Jack Henry Banking SilverLake, Banno CMS and Ivanti Neurons for IT Asset Management,
covering areas like Core Banking, Content Management and Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.
The First Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Ivanti.
The First Bank recently adopted applications including
Ivanti Neurons for IT Asset Management in 2023, Jack Henry Banno Digital Banking in 2022 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The First Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The First Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The First Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.