Jenkintown, 19046, PA,
United States
The Galman Group Technographics
The Galman Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Galman Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 The Galman Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Galman Group has purchased the following applications: RealPage Rainmaker LRO for Enterprise Asset Management in 2015, Microsoft 365 for Collaboration in 2021, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Galman Group is running and its propensity to invest more and deepen its relationship with RealPage , Infor , Entrata or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Galman Group revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Galman Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Galman Group Tech Stack and Enterprise Applications
The Galman Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealPage | Legacy | RealPage Rainmaker LRO | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 The Galman Group implemented RealPage Rainmaker LRO as its Enterprise Asset Management solution to support property leasing and operations for a 115 unit residential community. The deployment targeted operationalization of leasing, move in and move out scheduling, and maintenance coordination across on-site property management functions.
RealPage Rainmaker LRO was configured to support lease abstraction, new lease drafting and lease signing workflows, lease data entry into property databases, and orchestration of work orders and inspections. Functional modules in use reflect Enterprise Asset Management capabilities including lease administration, unit turnover scheduling, maintenance work order routing, and tenant service request tracking.
The operational environment included AMSI, Entrata Property Solutions, and Onsite property management databases alongside RealPage Rainmaker LRO, indicating a multiple system property management stack used by leasing and office administration staff. Departments impacted included property management, leasing, maintenance, and office administration, with the administrative assistant and property manager identified as primary system users in daily leasing and move coordination activities.
Governance and workflow adjustments emphasized centralizing lease capture, standardizing lease data entry, and formalizing escalation and inspection scheduling processes, with RealPage Rainmaker LRO serving as the central repository for leasing records and as an orchestration point for inspections and maintenance scheduling. The implementation narrative centers on configuration of core Enterprise Asset Management workflows and operational ownership rather than on technical integration engineering details.
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Lease Management | ERP Services and Operations |
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2019 | 2019 |
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Real Estate Property Management | ERP Services and Operations |
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2015 | 2015 |
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Real Estate Property Management | ERP Services and Operations |
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2015 | 2015 |
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The Galman Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, The Galman Group implemented Microsoft 365 as its Collaboration platform to standardize email and project communication across the organization. The Galman Group is a 150-employee Construction and Real Estate firm in the United States, and the Microsoft 365 deployment targeted company-wide collaboration needs spanning project teams, finance, and operations.
The Microsoft 365 deployment centers on Exchange Online email, referenced as Office 365 Mail on their website, combined with SharePoint document libraries and Microsoft Teams for meetings and project coordination, reflecting common Collaboration components. Configuration work focused on tenant-level user provisioning, role-based access controls, mailbox organization and SharePoint site architecture aligned to project and departmental boundaries, and client configuration for desktop and mobile access.
Website contact and inquiry routing were consolidated into Office 365 Mail, ensuring external communications arrive directly in the Microsoft 365 tenant. Operational coverage includes internal project teams and office operations across the United States, with document management workflows tied to SharePoint and Teams channels for project-centric collaboration.
Governance was applied at the tenant level with administration policies for external sharing, information governance controls and retention settings typical for Collaboration implementations, and the rollout proceeded in phases by department to limit disruption. Training emphasized secure mail handling, file versioning discipline and channel-based collaboration to align field and office workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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The Galman Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, The Galman Group implemented Zendesk Service as its Customer Support solution. Zendesk Service is embedded on the company website to surface a web support widget, capture on-site tickets, and funnel requests into a centralized help desk queue for tracking and response.
The implementation leverages core Customer Support capabilities including ticketing, web widget-based capture, a knowledge base for self-service, configurable ticket forms, macro responses, and automated routing rules. Configuration focused on aligning ticket fields and routing logic with construction and real estate workflows, and establishing SLA triggers and priority mapping consistent with service intake patterns.
Operational coverage centers on customer-facing functions across The Galman Group in the United States, including customer service, property management, and field maintenance coordination. Governance was established through administrator roles, knowledge base ownership, and documented support workflows to standardize ticket handling and escalation paths using Zendesk Service.
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The Galman Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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The Galman Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Galman Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by The Galman Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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