Carlisle, 17013, PA,
United States
The GIANT Company Technographics
The GIANT Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The GIANT Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 The GIANT Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The GIANT Company has purchased the following applications: Oracle Retail (ex Retek) for Retail Management in 2007, Microsoft 365 for Collaboration in 2018, Bazaarvoice for Personalization and Product Recommendations in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The GIANT Company is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Bazaarvoice or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The GIANT Company revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The GIANT Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The GIANT Company Tech Stack and Enterprise Applications
The GIANT Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, The GIANT Company implemented Oracle Retail (ex Retek) as part of a Retail Management initiative. The engagement acted as the Next Generation Project owner and the overall Ahold USA Continental owner of the Next Generation business process model, coordinating efforts across Giant Food Stores, Stop & Shop, ASC, AIS, and Ahold USA.
The program deployed a suite of fourteen Oracle Retail Systems and included targeted implementations of Oracle Demand Forecasting RDF and Merchandise Financial Planning MFP, with configuration concentrated on merchandising and planning workflows. Functional workstreams covered demand forecasting orchestration, merchandise financial planning processes, and the canonical planning and replenishment workflows that underpin Retail Management operations.
Governance was centralized through a Next Generation project office that managed a cross-functional, cross-op-co team of business leaders and incorporated external sources to ensure future processes reflected leading industry practices. The initiative emphasized a single, simple operating model and standardized business processes to align merchandising, planning, and supply chain execution across the participating operating companies.
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The GIANT Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The GIANT Company implemented Microsoft 365 as its enterprise Collaboration platform. Microsoft 365 is referenced on the company's public website and serves as the primary platform for employee communication, meetings, and document collaboration. The deployment covers enterprise collaboration and productivity use cases across corporate and store facing teams.
The implementation draws on standard Microsoft 365 capabilities including Exchange Online email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, and OneDrive for personal file storage, aligning with Collaboration functional workflows. The environment is operated as a cloud SaaS tenant with tenant level governance for access controls, information governance, and compliance configuration, reflecting common Collaboration governance patterns. Configuration emphasizes role based access, identity and access management, and content lifecycle management to support cross functional communication and document workflows.
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The GIANT Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bazaarvoice | Legacy | Bazaarvoice | Personalization and Product Recommendations | eCommerce | n/a | 2020 | 2020 |
In 2020, The GIANT Company implemented Bazaarvoice on its website. The GIANT Company deployed Bazaarvoice, classified under Personalization and Product Recommendations, to support e-commerce merchandising and onsite product discovery.
Bazaarvoice implementation surfaces user generated content through product reviews, ratings, question and answer streams, and recommendation widgets embedded in product detail pages and category listings. The deployment uses client side Bazaarvoice widgets and cloud hosted content delivery to render UGC and personalized recommendations alongside product information, with configuration focused on moderation rules, taxonomy alignment, and recommendation algorithm parameters. Bazaarvoice is configured to present both syndicated review content and site specific display rules to align with The GIANT Company product catalog.
Operational ownership for the Bazaarvoice instance is concentrated in e-commerce, merchandising, and marketing teams who manage display logic, moderation workflows, and personalization settings. The deployment scope is the public ecommerce website, where Bazaarvoice ties product level content and recommendations to online merchandising and customer engagement functions.
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Product Review Management | eCommerce |
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2020 | 2020 |
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The GIANT Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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The GIANT Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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The GIANT Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The GIANT Company
Apps Being Evaluated by The GIANT Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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