The Gleneagles Hotel
n/a,
Auchterarder, PH3 1NF,
United Kingdom
Auchterarder, PH3 1NF,
United Kingdom
44 17 6466 2231
Leisure and Hospitality
The Gleneagles Hotel Technographics
The Gleneagles Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Gleneagles Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 The Gleneagles Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Gleneagles Hotel has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Triptease for Reservation and Booking Management in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Gleneagles Hotel is running and its propensity to invest more and deepen its relationship with Infor , Stripe , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Gleneagles Hotel revenues, which have grown to $67.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Gleneagles Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Gleneagles Hotel Tech Stack and Enterprise Applications
The Gleneagles Hotel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, The Gleneagles Hotel implemented Infor SunSystems as its ERP Financial application. The deployment focused on supporting resort finance and front office workflows for the small resort coordination team that plans guest stays six weeks in advance and manages daily check in and check out activity, including cash and credit card payments.
Infor SunSystems was configured to deliver core ERP Financial capabilities typical for hospitality accounting, including general ledger, accounts payable, accounts receivable, cash management, and departmental cost reporting tailored to bookings and F&B operations. Configuration emphasized transaction posting from front desk activity, payment reconciliation for card and cash receipts, and finance-side recordkeeping to support guest billing and preparatory file work performed by the coordination team.
SunSystems operates alongside operational systems referenced by staff, including Hotsos, Prima, standard office tools such as word processing and spreadsheets, email and SMS, forming the operational stack used by reservations, front desk and finance staff. Daily workflows capture booking and payment information from those operational systems and record financial entries into Infor SunSystems, with staff performing routine posting, reconciliation and file preparation to maintain accounting records.
Governance and process around the Infor SunSystems deployment center on front office and finance procedures, with the resort coordinate team responsible for bookings, guest enquiries and payment handling and finance responsible for daily cash and card reconciliation and centralized financial recordkeeping in Infor SunSystems. This structure embeds the ERP Financial application into day to day operations across reservations, front desk and finance functions.
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Payment Processing | ERP |
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2020 | 2020 |
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The Gleneagles Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Triptease | Legacy | Triptease | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 The Gleneagles Hotel implemented Triptease on their website to support Reservation and Booking Management. Triptease was deployed as a web based tag based SaaS overlay embedded into the hotel's public site and integrated into the online booking flow to capture direct reservations. The deployment focused on the direct booking channel and the front end booking experience, aligning digital marketing touchpoints with reservations operations. Operational ownership sat with the hotel's digital team and reservations staff who managed configuration and live web releases.
Functional capabilities configured in Triptease included on site conversion tooling, real time price messaging, booking funnel optimization, and on page visitor segmentation consistent with Reservation and Booking Management platforms. Integrations were implemented at the web layer and with the hotel booking engine and content management system to align availability, rate presentation, and checkout flows. Governance emphasized staged rollouts and administrative control through Triptease's console, with process changes coordinated between digital, revenue, and front desk teams. The implementation focused on instrumenting the booking pathway and centralizing direct reservation handling through Triptease.
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The Gleneagles Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, The Gleneagles Hotel implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 implementation centralized enterprise collaboration capabilities typical of the Collaboration category, providing hosted email, cloud file storage and sync, intranet and document management, and real-time team collaboration to support hotel operations and corporate staff.
Deployment was structured as a centralized Microsoft 365 tenancy for the organization, with standard Collaboration functional modules configured to manage user mailboxes, shared document libraries, and team workspaces. Governance focused on centralized account and access controls, tenant-level policy configuration, and content management workflows to align collaboration practices across corporate and back-office functions, and the implementation is surfaced on the public website indicating Microsoft 365 usage.
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The Gleneagles Hotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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The Gleneagles Hotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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The Gleneagles Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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The Gleneagles Hotel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Gleneagles Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Manager | Manager | Finance | |
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Financial Controller | Director | Finance | |
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Head of IT | Director | IT | |
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Apps Being Evaluated by The Gleneagles Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Gleneagles Hotel IT executives and key decision makers. This section highlights The Gleneagles Hotel's latest recorded technology evaluations, including Amadeus HotSOS for Hotel Property Management on 2026-04-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Gleneagles Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-07 | The Gleneagles Hotel | Evaluated | Amadeus IT Group | Amadeus HotSOS | Hotel Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD The Gleneagles Hotel Technographics
The Gleneagles Hotel is a Leisure and Hospitality organization based in United Kingdom,
with around 950 employees and annual revenues of $67.0 million.
The Gleneagles Hotel operates a diverse technology stack with applications such as
Infor SunSystems, Triptease and Microsoft 365,
covering areas like ERP Financial, Reservation and Booking Management and Collaboration.
The Gleneagles Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Triptease and Microsoft.
The Gleneagles Hotel recently adopted applications including
Infinity Call Tracking in 2021, Stripe Payments in 2020 and Crazy Egg in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Gleneagles Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Gleneagles Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Gleneagles Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.