The Good Care Group London
120 Leman Street,
London, E1 8EU,
United Kingdom
London, E1 8EU,
United Kingdom
44 80 8258-2536
Healthcare
The Good Care Group London Technographics
The Good Care Group London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Good Care Group London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 866 The Good Care Group London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Good Care Group London has purchased the following applications: Bullhorn Sirenum for Core HR in 2019, LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Good Care Group London is running and its propensity to invest more and deepen its relationship with Bullhorn , Workday , Tazio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Good Care Group London revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Good Care Group London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Good Care Group London Tech Stack and Enterprise Applications
The Good Care Group London HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bullhorn | Legacy | Bullhorn Sirenum | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 The Good Care Group London implemented Bullhorn Sirenum as a Core HR application to centralize workforce scheduling for its UK live-in care operations and to improve HR and rostering visibility. The deployment was recorded as customer since September 2019 and was completed in under four months, establishing the year of initial production use early in the rollout narrative.
Bullhorn Sirenum was configured to provide workforce scheduling and rostering capabilities, operational reporting, and payroll reporting feeds aligned with Core HR workflows. Implementation included data consolidation and record de-duplication work, with the project de-duplicating approximately 800,000 records to create a single scheduling dataset and enable more accurate carer utilisation reporting.
The deployment integrated workforce scheduling processes with Salesforce CRM to synchronize assignment and scheduling data between scheduling and sales/service workflows. Operational coverage focused on UK live-in care sites and associated HR and rostering teams, providing a unified scheduling record source to improve cross-functional visibility between care operations and CRM-driven case management.
Governance activity centered on data hygiene and process standardization during the sub-four month implementation window, including deduplication and configuration of scheduling rules and reporting structures. Bullhorn Sirenum thus served as the Core HR scheduling platform to consolidate rostering data, improve carer utilisation reporting, and accelerate payroll reporting for The Good Care Group London.
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Video Interviewing | HCM |
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2023 | 2023 |
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The Good Care Group London AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, The Good Care Group London implemented LiveChat on their website. LiveChat is deployed as a web-facing Chatbots and Conversational AI application to handle real-time visitor messaging and engagement on the organization website. The deployment covers web channel customer engagement for the United Kingdom based healthcare provider with about 866 employees, aligning with customer service and patient inquiry workflows.
The implementation uses an embedded chat widget configuration with typical Chatbots and Conversational AI capabilities, including real-time messaging, proactive chat invitations, canned responses, and chat transcript capture to support service continuity. Operational ownership sits with frontline web support functions who route conversations through the LiveChat console and leverage canned responses and automated routing to streamline handling of visitor inquiries. Chat transcript capture supports record keeping and handoff to back office teams for follow up.
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The Good Care Group London Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The Good Care Group London implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Public site references indicate active use of Google Workspace (Formerly Google G-Suite) to provide core collaboration services across the organization, supporting clinical communications and corporate workflows. The implementation aligned the application to business functions including care coordination, clinical operations, HR, finance and centralized administration.
Configuration focused on standard Collaboration modules, including Gmail for enterprise email, Google Calendar for scheduling, Google Drive and Google Docs for shared documentation and version-controlled clinical forms, and Google Meet for virtual meetings. The deployment reflects a cloud-native, Google-managed tenancy model with web integration signals visible on the public website, enabling device-agnostic access and centralized account provisioning. Governance centered on domain administration, account lifecycle controls and data access policies to support healthcare operational needs and records management.
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The Good Care Group London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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The Good Care Group London TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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The Good Care Group London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Good Care Group London
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Good Care Group London Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Good Care Group London IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Good Care Group London digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Good Care Group London Technographics
The Good Care Group London is a Healthcare organization based in United Kingdom,
with around 866 employees and annual revenues of $30.0 million.
The Good Care Group London operates a diverse technology stack with applications such as
Bullhorn Sirenum, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
The Good Care Group London has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bullhorn, LiveChat, Inc. and Google.
The Good Care Group London recently adopted applications including
Tazio Audio and Video Interviews in 2023, Paradox Olivia Chatbot in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Good Care Group London’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Good Care Group London’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Good Care Group London technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.