The Home Depot Canada
1 Concorde Gate #400,
North York, M3C 4H9, ON,
Canada
North York, M3C 4H9, ON,
Canada
1 800-466-3337
Retail
The Home Depot Canada Technographics
The Home Depot Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Home Depot Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34100 The Home Depot Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Home Depot Canada has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2008, Pro Xtra Pricing for Retail Management in 2012, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Home Depot Canada is running and its propensity to invest more and deepen its relationship with UKG , In-House Applications , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Home Depot Canada revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Home Depot Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Home Depot Canada Tech Stack and Enterprise Applications
The Home Depot Canada HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2008 | 2008 |
In 2008 The Home Depot Canada implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) to manage Time and Attendance for its approximately 34,100 employees. The deployment centralized electronic time capture and schedule management to support retail hourly workforce operations across the Home Depot Canada organization.
Configuration emphasized core Kronos Time, Attendance & Schedule capabilities, including punch capture, schedule creation and adjustment, attendance tracking, and exception handling. The UKG Workforce Central Timekeeper application was configured to enforce time policies, collect labor data for downstream payroll processing, and support manager approvals for attendance exceptions.
Operational governance focused on standardizing timekeeping processes for store level managers and corporate HR, with role based access controls and audit trails built into the UKG Workforce Central Timekeeper deployment. The Home Depot Canada UKG Workforce Central Timekeeper Time and Attendance implementation unified scheduling, attendance, and time collection workflows to improve workforce management and payroll readiness.
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Workforce Management | HCM |
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2008 | 2008 |
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Workforce Scheduling | HCM |
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2008 | 2008 |
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The Home Depot Canada ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Pro Xtra Pricing | Retail Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, The Home Depot Canada implemented Pro Xtra Pricing as part of its Pro Xtra program within the Retail Management category. The Home Depot Canada operates Pro Xtra as a retail loyalty and CRM program across Canadian stores, offering quarterly rewards, paint discounts, purchase tracking and Pro Volume Pricing for commercial customers. Pro Xtra Pricing is referenced as the volume pricing module that administers tiered Pro Volume Pricing, commercial account price rules and purchase-based pricing entitlements for enrolled Pro customers.
Pro Xtra Pricing is an in-house application deployed across The Home Depot Canada store network, configured to link loyalty enrollment and purchase tracking to pricing entitlements and rewards workflows. The implementation covers store operations and commercial sales functions, establishing enrollment workflows, price rule configuration and local Pro benefits management under centralized program governance. The Home Depot Canada Pro Xtra Pricing Retail Management arrangement emphasizes CRM-linked pricing orchestration and purchase history driven entitlements to support commercial customer pricing and local Pro benefits.
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The Home Depot Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, The Home Depot Canada implemented LivePerson Conversational Cloud on its public website. The Home Depot Canada deployed LivePerson Conversational Cloud to provide Chatbots and Conversational AI capabilities for customer service and online sales support, embedding a cloud-hosted conversational layer into the web storefront to enable session-based messaging, automated conversation flows, and agent handoff consistent with typical Chatbots and Conversational AI architectures.
Configuration and operationalization emphasized conversation templates, routing rules, and campaign messaging, with ownership residing in online customer service and e-commerce teams. The implementation integrated conversational workflows into customer service processes to surface scripted responses and escalate interactions to live agents when necessary, while governance focused on centralized content management and runtime monitoring of the LivePerson Conversational Cloud to maintain consistent customer-facing interactions.
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The Home Depot Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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The Home Depot Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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The Home Depot Canada eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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The Home Depot Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Loyalty | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Trade Promotion Management | CRM |
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2018 | 2019 |
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The Home Depot Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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The Home Depot Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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The Home Depot Canada CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Home Depot Canada
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Talent Acquisition & HR Centralized Services | Director | HR | |
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Human Resources Director | Director | HR | |
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CFO | CXO | Finance | |
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Manager Information Services | Manager | IT | |
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Senior Manager - IT | Manager | IT | |
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Human Resources Director | Director | HR | |
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Apps Being Evaluated by The Home Depot Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Home Depot Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Home Depot Canada digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Home Depot Canada Technographics
The Home Depot Canada is a Retail organization based in Canada,
with around 34100 employees and annual revenues of $10.00 billion.
The Home Depot Canada operates a diverse technology stack with applications such as
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper), Pro Xtra Pricing and LivePerson Conversational Cloud,
covering areas like Time and Attendance, Retail Management and Chatbots and Conversational AI.
The Home Depot Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, In-House Applications and LivePerson.
The Home Depot Canada recently adopted applications including
Google Cloud Platform (GCP) in 2023, Impact Partnership Cloud in 2021 and SAP Commerce Cloud (ex Hybris) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Home Depot Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Home Depot Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Home Depot Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.