The Houses Of Parliament
Westminster,
London, x, SW1A 0AA,
United Kingdom
London, x, SW1A 0AA,
United Kingdom
44 20 7219 3000
Government
The Houses Of Parliament Technographics
The Houses Of Parliament Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Houses Of Parliament and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2040 The Houses Of Parliament employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Houses Of Parliament has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Houses Of Parliament is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Houses Of Parliament revenues, which have grown to $16.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Houses Of Parliament intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Houses Of Parliament Tech Stack and Enterprise Applications
The Houses Of Parliament AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, The Houses Of Parliament deployed Rocket.chat on its public website. The deployment places Rocket.chat within the Chatbots and Conversational AI category as a visitor-facing conversational layer to support web-based inquiries and information access.
Configuration centered on a web-embedded real-time messaging interface using Rocket.chat, incorporating conversational workflows, scripted responses and administrative moderation controls common to chat platforms. Functional capabilities implemented include live chat routing, bot-driven conversational flows, message retention for auditability and role-based access for internal operators handling enquiries.
Operational coverage is focused on the parliament.uk site and public-facing services, aligning the application with public information delivery and constituent engagement business functions. Governance emphasizes content moderation policies, operator training and communications oversight to manage public messaging through Rocket.chat, ensuring the Chatbots and Conversational AI deployment is governed by IT and communications stakeholders.
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The Houses Of Parliament Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The Houses Of Parliament implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the parliamentary website, indicating the application is provisioned to support cloud based productivity, document management, intranet content and team communication. The Houses Of Parliament Microsoft 365 Collaboration supports business functions including internal communications, document collaboration and staff productivity for parliamentary and administrative teams.
The deployment architecture appears oriented to cloud hosted Microsoft 365 services, leveraging tenant provisioning and browser based integration with the public site for content publication or embedded services. Functional capabilities implied include mail and calendaring, SharePoint based content management, OneDrive file storage and Teams communication, reflecting standard Collaboration workflows for knowledge sharing and cross department coordination. Governance and access controls are described in public references as part of site integration, indicating administrative oversight for user provisioning and content publishing consistent with parliamentary information management needs.
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The Houses Of Parliament Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, The Houses Of Parliament deployed Algolia Search on its public website, parliament.uk. Algolia Search is being used as an Application, Web and Enterprise Search solution to index published pages and surface relevant content through the site search experience. The implementation emphasizes search-as-you-type, autocomplete, relevance tuning, and faceted navigation to support discovery for citizens and parliamentary stakeholders.
The deployment is API-driven, with the website feeding content into the hosted Algolia Search index and front-end search UI components embedded into the parliament.uk pages. Operational scope covers public-facing website search across published pages and documents, supporting communications, research, and constituent engagement business functions. Governance activity centers on relevance configuration, query analytics, and content indexing workflows managed by the website and content teams.
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Web Content Management | Content Management |
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2020 | 2020 |
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The Houses Of Parliament CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2006 | 2006 |
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Marketing Automation | CRM |
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2020 | 2020 |
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The Houses Of Parliament ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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The Houses Of Parliament IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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The Houses Of Parliament CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at The Houses Of Parliament
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Finance and Business Support | Director | Finance | |
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Head of Finance, Strategic Estates | Director | Finance | |
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Finance and Business Support Manager | Manager | Finance | |
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Deputy Head of Enterprise Portfolio Management Office | Director | Investment | |
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Director of Financial Planning & Performance | Director | Finance | |
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Head of Financial Planning & Analysis | Director | Finance | |
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Director of Information Management | Director | IT | |
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Director of Business Management and HR Delivery | Director | HR | |
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Director of HR Projects | Director | HR | |
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Head of HR Policy (inc Employee Relations and Pay) | Director | HR | |
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Apps Being Evaluated by The Houses Of Parliament Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Houses Of Parliament IT executives and key decision makers. This section highlights The Houses Of Parliament's latest recorded technology evaluations, including Umbraco CMS for Web Content Management on 2025-07-29 and Coupa Procurement for Procurement on 2025-07-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Houses Of Parliament digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-29 | The Houses Of Parliament | Evaluated | Umbraco | Umbraco CMS | Web Content Management | Content Management |
| 2025-07-10 | The Houses Of Parliament | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
FAQ - APPS RUN THE WORLD The Houses Of Parliament Technographics
The Houses Of Parliament is a Government organization based in United Kingdom,
with around 2040 employees and annual revenues of $16.73 billion.
The Houses Of Parliament operates a diverse technology stack with applications such as
Rocket.chat, Microsoft 365 and Algolia Search,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
The Houses Of Parliament has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rocket.chat, Microsoft and Algolia.
The Houses Of Parliament recently adopted applications including
Algolia Search in 2021, Rocket.chat in 2020 and EpiServer CMS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Houses Of Parliament’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Houses Of Parliament’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Houses Of Parliament technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.