Mangaluru, 575002,
India
Karnataka Bank Technographics
Karnataka Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Karnataka Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8750 Karnataka Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Karnataka Bank has purchased the following applications: Oracle PeopleSoft Absence Management for Absence and Leave Management in 2016, Infosys Finacle for Core Banking in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Karnataka Bank is running and its propensity to invest more and deepen its relationship with Oracle , Infosys , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Karnataka Bank revenues, which have grown to $469.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Karnataka Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Karnataka Bank Tech Stack and Enterprise Applications
Karnataka Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Absence Management | Absence and Leave Management | HCM | SmartERP | 2016 | 2017 |
In 2014, Karnataka Bank implemented Oracle PeopleSoft Absence Management. The deployment ran on PeopleSoft HCM 9.2 with PeopleTools versions 8.54 and 8.55, placing Oracle PeopleSoft Absence Management inside the bank’s core HR technology stack to address Absence and Leave Management needs across employee populations.
Functional implementation centered on PeopleSoft Absence Management and Global Payroll, with PeopleSoft Enterprise Learning Management expertise applied to absence related learning and compliance workflows. The environment also contained bank specific custom modules for Pension, PF, and Gratuity, which were operated and supported alongside standard HCM modules.
Operational support and technical tasks documented for the environment included mass uploads of employee and payroll data, security changes and project migration activities. These responsibilities reflect configuration, administration and troubleshooting work for absence workflows, payroll interfaces and ELM related components.
Governance and operational coverage focused on HR and payroll business functions within Karnataka Bank, supporting payroll processing, pension and statutory benefits administration. Oracle PeopleSoft Absence Management served as the primary Absence and Leave Management solution within the PeopleSoft HCM environment.
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Core HR | HCM |
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2016 | 2017 |
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Learning and Development | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2016 | 2017 |
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Karnataka Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Karnataka Bank implemented Infosys Finacle as its Core Banking platform to support branch and support-center operations including the Mangalore site. The deployment centered on provisioning a single vendor core system, Infosys Finacle, for account processing and transaction management across deposits and loan functions used by branch staff and centralized helpdesk teams.
Infosys Finacle was configured to manage deposits, loan processing and related modules, with functional emphasis on loan lifecycle management, deposit account servicing, core ledger posting and teller transaction workflows. The implementation supported typical Core Banking functional modules and operational workflows, aligning product configuration with loans and deposits processing responsibilities reported by operations staff.
Operational coverage included branch operations and a centralized helpdesk, reflected in staff roles such as Manager handling Core Banking services in Mangalore, a two year tenure managing loan issues, two years as Helpdesk Manager and two years as Helpdesk officer. These role assignments indicate an operational support model where helpdesk ownership and loan operations oversight were primary governance touchpoints for Finacle support and daily transaction issue resolution.
Governance and process structure emphasized role-based support and escalation for core modules, with helpdesk and loan management roles providing first and second line operational governance. Documentation of staffing across branch, loan operations and helpdesk implies formalized support workflows and operational accountability for Infosys Finacle driven Core Banking activities.
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Karnataka Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Karnataka Bank implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment places Cisco Webex Meetings on the bank website to enable browser based joins and customer facing meeting scheduling, linking web entry points to hosted conferencing sessions for both external clients and internal users. This implementation targets collaboration and customer engagement workflows, enabling video meetings, audio bridging, screen sharing, meeting recording, and scheduling capabilities consistent with Audio Video and Web Conferencing functionality.
The technical footprint centers on web client access via the corporate site and centralized administration of meeting controls and user provisioning through the Cisco Webex Meetings management console. Operational coverage includes public facing customer meetings alongside internal collaboration for corporate and branch teams, with governance focused on centralized meeting administration, access controls, and standard conferencing workflows for scheduling and host management. Cisco Webex Meetings, as deployed, establishes a unified Audio Video and Web Conferencing layer for Karnataka Bank to run synchronous communication across customer channels and internal business functions.
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Karnataka Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Karnataka Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Karnataka Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Karnataka Bank
Apps Being Evaluated by Karnataka Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-16 | Karnataka Bank | Evaluated | Oracle | Oracle Cloud HCM | Core HR | HCM |