Houston, 77057, TX,
United States
The Lab Consulting Technographics
The Lab Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Lab Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 The Lab Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Lab Consulting has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Tidio Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Lab Consulting is running and its propensity to invest more and deepen its relationship with Intuit , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Lab Consulting revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Lab Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Lab Consulting Tech Stack and Enterprise Applications
The Lab Consulting ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, The Lab Consulting implemented Intuit Quickbooks Enterprise as its ERP Financial system. The deployment established a centralized accounting instance to support company-wide financial management for the 50-employee professional services firm, focusing on general ledger, accounts payable, accounts receivable, project and job costing, and financial reporting capabilities inherent to Intuit Quickbooks Enterprise. Configuration emphasized multi-user mode to allow concurrent access by the finance team and standardized the chart of accounts and invoicing templates to support billing for consulting engagements. Staff leveraged strong Excel and QuickBooks skills to accelerate setup of reporting exports and custom spreadsheet-based reconciliations.
Operational coverage centered on the finance and operations functions, with role-based access controls and user permissions configured inside Intuit Quickbooks Enterprise to segment responsibilities for billing, collections, and month-end close. Process changes included formalizing month-end reconciliation, job-level revenue recognition workflows, and standardized invoice and payment posting procedures. Training and rollout were practical and skills-focused, leveraging existing QuickBooks experience to minimize administrative overhead and using Excel extracts for ad hoc analysis and downstream operational workflows.
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The Lab Consulting AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, The Lab Consulting implemented Tidio Live Chat. Tidio Live Chat is deployed as a website-facing chat widget and is categorized under Chatbots and Conversational AI, used to support customer engagement and lead capture on the firm’s professional services website.
Deployment centers on a browser-embedded chat widget paired with an administrative console for agent management, message templates, and workflow configuration. Functional capabilities implemented include real-time chat routing to agent seats, automated visitor messaging and canned responses, and visitor session tracking typical of Chatbots and Conversational AI platforms. Operational coverage is focused on the public website and impacts customer engagement, sales inquiry handling, and client support touchpoints, with governance managed through centralized admin settings and agent role configuration.
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The Lab Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The Lab Consulting implemented Microsoft 365 as its Collaboration platform. The implementation is documented on the company website, indicating live use of Microsoft 365 capabilities in public-facing and internal touchpoints.
The Microsoft 365 deployment for Collaboration likely centers on the category’s core capabilities, including cloud email and calendaring, document collaboration and versioning, team chat and meetings, and cloud file storage and sync. Microsoft 365 is positioned to support consulting delivery workflows and internal operations, providing unified access to Office applications, SharePoint-style document libraries, Teams-style collaboration spaces, and OneDrive-style personal file sync for a 50-person professional services firm.
The presence of Microsoft 365 on the website suggests tenant-level provisioning that surfaces services externally, for example through hosted content, contact forms, or integrated authentication flows. Operational coverage is consistent with company-wide adoption across consulting, marketing, and administrative functions within the United States, managed through a single Microsoft 365 tenant and administrative controls.
Governance for a deployment of this scale would be expected to emphasize centralized user provisioning, role-based access, external sharing policies, and baseline security controls aligned with Collaboration use cases. The Lab Consulting Microsoft 365 Collaboration configuration therefore serves as the primary collaboration and content platform for the firm, integrating core collaboration functionality into both internal workflows and visible web interactions.
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Collaboration | Collaboration |
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2020 | 2020 |
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The Lab Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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The Lab Consulting ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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The Lab Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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The Lab Consulting CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at The Lab Consulting
Apps Being Evaluated by The Lab Consulting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-20 | The Lab Consulting | Evaluated | FIS Global | FIS Integrated Banking System (IBS) | Core Banking | ERP Services and Operations |
| 2025-10-20 | The Lab Consulting | Evaluated | Finastra | Finastra Fusion Credit Management Enterprise (CME) | Loan Management | ERP Services and Operations |
| 2025-09-05 | The Lab Consulting | Evaluated | Finastra | Finastra UltraData Enterprise | Credit Union Management | ERP Services and Operations |
| 2025-04-08 | The Lab Consulting | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-04-08 | The Lab Consulting | Evaluated |
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Core Banking | ERP Services and Operations |