Melbourne, 3000, VIC,
Australia
LUCAS Restaurants Technographics
LUCAS Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LUCAS Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 LUCAS Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LUCAS Restaurants has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2015, H&L POS for Point Of Sale in 2015, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LUCAS Restaurants is running and its propensity to invest more and deepen its relationship with JobAdder , Dayforce , Deputy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LUCAS Restaurants revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LUCAS Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LUCAS Restaurants Tech Stack and Enterprise Applications
LUCAS Restaurants HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, LUCAS Restaurants deployed JobAdder ATS as their Applicant Tracking System. The deployment integrated JobAdder ATS into the company careers site to centralize candidate intake for hiring across its restaurant operations in Australia.
Configuration emphasized core Applicant Tracking System capabilities, including online job posting, vacancy management, application form capture, candidate profile management, resume parsing, and configurable candidate pipelines. JobAdder ATS was set up to publish vacancies on the public careers site and route applicants into recruiter dashboards and hiring manager review queues, supporting structured stages for screening, interview scheduling, and offer tracking.
Operational integration used the website embedding so applications submitted through job listings flowed directly into JobAdder ATS. The implementation provided notification mechanisms and role based access controls for recruiters and hiring managers, aligning with HR and operations functions responsible for staffing.
Governance was organized around centralized administration of job templates, candidate pipelines, and permissions, with standardized hiring workflows for corporate HR and site managers. Training and administration responsibilities were scoped to recruitment teams and hiring managers to manage candidate lifecycles within the JobAdder ATS platform.
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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LUCAS Restaurants ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| H&L POS | Legacy | H&L POS | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 LUCAS Restaurants implemented H&L POS, a Point Of Sale application to centralize transaction processing and inventory control across its hospitality operations in Australia. The LUCAS Restaurants H&L POS Point Of Sale deployment served as the primary system for venue-level sales and stock management, establishing a single application for cashier workflows and inventory visibility.
The implementation included configuration of point of sale terminal functions alongside inventory control and warehouse management capabilities within H&L POS. Configuration work supported item level inventory control, warehouse stock records valued at approximately $2M, and a dedicated team responsible for operating the POS and inventory modules.
Operational coverage extended across all venues and a central warehouse, with an Inventory Controller role managing warehouse reorganization and stock unification projects. Process changes tied to the H&L POS deployment included redefinition of delivery cycles with venues, consolidation of stocks previously held in multiple locations, and ongoing support for venue stock takes and issue analysis to improve accuracy and delivery times.
Documented outcomes from system use and associated process changes included improved delivery times and accuracy, reductions in inventory variances, and approximately 10 percent reduction in stock on hand across all venues. Governance centered on a team led by an Inventory Controller who managed the POS and inventory workflows, and who drove the rollout of unified stock practices and revised delivery cadence.
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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LUCAS Restaurants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, LUCAS Restaurants implemented Microsoft 365 to support Collaboration across its Australian operations and workforce of roughly 1000 employees. The deployment established Microsoft 365 as the core productivity and communication platform for corporate teams and site-level staff.
Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online email, Microsoft Teams for real-time collaboration, SharePoint Online for intranet and document libraries, OneDrive for Business for user file synchronization, and Office desktop and web applications. Configuration work emphasized centralized provisioning, role-based access controls, and policy-driven content management consistent with standard Microsoft 365 functional workflows.
Operational scope included corporate office and restaurant site support within Australia, and the company website shows Microsoft 365 presence for public-facing tenancy artifacts. Governance was organized through centralized tenant administration to enforce access, retention, and compliance policies across business functions such as corporate communications, HR, and store operations, aligning LUCAS Restaurants Microsoft 365 Collaboration with day-to-day business processes.
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Event Management | Collaboration |
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2021 | 2021 |
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LUCAS Restaurants eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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LUCAS Restaurants CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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LUCAS Restaurants PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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LUCAS Restaurants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at LUCAS Restaurants
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by LUCAS Restaurants Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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