Chicago, 60603-1003, IL,
United States
The Northern Trust Company Technographics
The Northern Trust Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Northern Trust Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 The Northern Trust Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Northern Trust Company has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021, Adobe Experience Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Northern Trust Company is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Northern Trust Company revenues, which have grown to $6.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Northern Trust Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Northern Trust Company Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, The Northern Trust Company deployed Cisco Webex Meetings on its public website, embedding Cisco Webex Meetings as the firm’s Audio Video and Web Conferencing capability for web-hosted meeting entry. The Northern Trust Company uses Cisco Webex Meetings to provide browser-based join flows and external-facing conference entry points that support client engagement and virtual meeting sessions through the corporate site.
The implementation leverages core Audio Video and Web Conferencing functional modules, including video and audio conferencing, screen sharing, meeting recording, and browser client join, with these capabilities surfaced directly via website meeting links and embedded join components. Configuration emphasis is likely on provisioning meeting rooms, access controls for external attendees, and web-based scheduling interfaces consistent with enterprise conferencing patterns.
Operational scope centers on website-hosted meeting access across digital touchpoints to support customer interactions and virtual events, with governance oriented around access control, meeting moderation, attendee management, and IT administration of conferencing policies. Cisco Webex Meetings is positioned as the Northern Trust Company Audio Video and Web Conferencing solution that standardizes web-delivered collaborative sessions for client and corporate meeting workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, The Northern Trust Company deployed DocuSign eSignature as a Digital Signing capability on its public website. The Northern Trust Company implemented DocuSign eSignature to enable browser-based client signature workflows directly within web sessions, centralizing document signature capture for website-driven interactions.
The implementation leverages core DocuSign eSignature capabilities including embedded signing, envelope routing, recipient authentication options, audit trails, and reusable templates to standardize recurring agreements. Configuration work focused on embedding the DocuSign eSignature signing surface into web pages and configuring templated envelopes and recipient routing to enforce required fields and signature order.
Operational coverage is the corporate website as the primary signing surface, affecting client services and digital account administration workflows where customers submit and sign forms online. Governance and process changes centered on template control, signature authentication policies, and retention of tamper-evident audit logs consistent with digital signing practices.
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, The Northern Trust Company implemented Adobe Experience Cloud on its public website, deploying Adobe Experience Cloud to centralize web experience and digital engagement capabilities. The Northern Trust Company uses Adobe Experience Cloud as its Customer Experience platform to manage site content delivery, web analytics, personalization, and campaign orchestration for customer-facing digital channels. Adobe Experience Cloud is embedded in the corporate website architecture and is the primary Customer Experience application supporting digital marketing workflows.
Deployment is focused at the website layer, using tagging and server-enabled experience rendering to deliver content management, experimentation, and measurement capabilities. Operational ownership sits with digital marketing, customer experience, and web operations teams, who manage content workflows, personalization configuration, and analytics instrumentation. Governance emphasizes centralized digital experience processes and marketing operations controls for approvals, tagging standards, and staged experience rollouts.
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Northern Trust Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Northern Trust Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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