Seminole, 33772-2539, FL,
United States
The Office Gurus Technographics
The Office Gurus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Office Gurus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 The Office Gurus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Office Gurus has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2022, RingCentral RingCX for Call Center in 2024, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Office Gurus is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Salesforce , RingCentral or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Office Gurus revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Office Gurus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Office Gurus Tech Stack and Enterprise Applications
The Office Gurus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
The Office Gurus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral RingCX | Call Center | CRM | n/a | 2024 | 2024 |
In 2024 The Office Gurus implemented RingCentral RingCX across its Americas operations. The Office Gurus deployed RingCentral RingCX to add omnichannel Call Center capabilities, enabling centralized management of voice, chat, email and SMS across its contact center environment and agent desktops.
The implementation focused on omnichannel routing and unified administration, consolidating queue management and agent workflows under RingCentral RingCX. Operational scope covered contact center agents and client service delivery in the Americas, and the configuration emphasized centralized oversight of voice and digital channels to streamline agent interactions and onboarding. The project delivered explicit outcomes, reducing cost per lead by 55.7 percent and translating to an estimated 3.2 million dollars in annual client savings while improving agent efficiency and ramp time.
|
|
|
|
|
Call Tracking and Recording | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
The Office Gurus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
|
The Office Gurus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
The Office Gurus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at The Office Gurus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Office Gurus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||