AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

The Open University Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2020 2020
HR Service Delivery HCM 2020 2020
Learning and Development HCM 2013 2013
Onboarding HCM 2020 2020
Payroll HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2020 2020
Time and Attendance HCM 2015 2015
Workforce Management HCM 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Comm100 Network Corporation Legacy Comm100 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, The Open University implemented Comm100 Live Chat on its public website. The deployment positions Comm100 Live Chat within the Chatbots and Conversational AI category as the institution's web-facing conversational channel for student support, enquiries, and prospective student engagement. The implementation covers the primary university website, enabling real-time messaging between site visitors and centralized operator consoles for web-based assistance. Configuration centered on the Comm100 Live Chat web widget, operator console setup, chat routing and queue management, canned responses, transcript capture, and standard reporting telemetry common to Chatbots and Conversational AI deployments. Integration scope is limited to embedding the Comm100 Live Chat client into site pages to enable session handoff from web contexts to live agents, with chat transcripts captured in the Comm100 environment. Governance focused on operator workflows and chat handling procedures to align web chat activity with the university's digital student support teams and existing service channels.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kentico Software Legacy Kentico Xperience CMS Web Content Management Content Management n/a 2016 2016
Web Content Management Content Management 2017 2017
Web Content Management Content Management 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2018 2018
Data Warehouse Analytics and BI 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Demand Forecasting and Planning SCM 2024 2025
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2017 2017
Customer Data Platform CRM 2020 2020
Customer Experience CRM 2018 2018
Customer Experience CRM 2015 2015
Customer Support CRM 2015 2015
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2018 2018
Sales Automation CRM 2020 2020
Tag Management CRM 2016 2016
Tag Management CRM 2016 2016
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2020 2020
Supplier Relationship Management Procurement 2019 2019
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2019 2020
Expense Management ERP Financial Management 2020 2020
IT Decision Makers and Key Stakeholders at The Open University
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by The Open University Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD The Open University Technographics

The Open University is a Education organization based in United Kingdom, with around 10582 employees and annual revenues of $698.0 million.

The Open University operates a diverse technology stack with applications such as SAP SuccessFactors Employee Central, Comm100 Live Chat and Kentico Xperience CMS, covering areas like Core HR, Chatbots and Conversational AI and Web Content Management.

The Open University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Comm100 Network Corporation and Kentico Software.

The Open University recently adopted applications including Deposco Bright Forecast in 2024, Comm100 Live Chat in 2021 and Adobe Audience Manager in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Open University’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Open University’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete The Open University technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.