The Princeton Review
Cochituate Place, 24 Prime Park Way #201,
Natick, 1760, MA,
United States
Natick, 1760, MA,
United States
1 508-663-5050
Education
The Princeton Review Technographics
The Princeton Review Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Princeton Review and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 The Princeton Review employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Princeton Review has purchased the following applications: ADP Workforce Now for Core HR in 2013, Adobe Connect for Audio Video and Web Conferencing in 2017, Intercom for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Princeton Review is running and its propensity to invest more and deepen its relationship with ADP , Adobe Systems , Appointlet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Princeton Review revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Princeton Review intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Princeton Review Tech Stack and Enterprise Applications
The Princeton Review HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, The Princeton Review implemented ADP Workforce Now as its Core HR platform. The deployment encompassed ADP Payforce, ADP Enterprise v. 5.04, ADP eTime, and an Employee Self Service Portal to support payroll, time capture, and employee access for more than 6,000 employees.
The implementation aligned ADP Workforce Now modules to operational workflows, with ADP eTime configured for enterprise time and attendance and ADP Payforce and ADP Enterprise v. 5.04 configured for payroll processing and HR administration. The project included configuration of employee self service functionality to enable pay statement access and basic HR self service, and the team designed role and permission settings consistent with Core HR practices.
Operational scope covered multi-state payroll processing and ongoing payroll management for a 6,000 plus employee population, positioning payroll, HR operations, and timekeeping as primary business functions supported by the system. ADP eTime served as the central time capture mechanism feeding payroll events into ADP Payforce and ADP Enterprise v. 5.04 to maintain pay cycle integrity across states.
Governance and process workstreams included redesigning the tutor pay policy, converting an ad hoc rate structure into a standardized nine rate system, and embedding that pay logic into payroll configurations. The implementation team also designed and delivered live online training for ADP eTime to the employee base, supporting operational adoption and workflow change related to time entry and payroll interfacing.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2008 | 2008 |
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The Princeton Review Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, The Princeton Review implemented Adobe Connect to deliver instructor-led virtual classrooms and student engagement online. Adobe Connect is deployed on their website and serves as the organization’s Audio Video and Web Conferencing platform for synchronous learning and live events.
The Adobe Connect implementation centers on virtual classroom and webinar capabilities, including persistent meeting rooms, screen sharing, multi-party audio and video, recording and playback, content pods such as whiteboard and file sharing, and breakout room workflows. Configuration emphasizes role-based access for hosts, presenters, and attendees, and the use of meeting templates to standardize session layouts for test-preparation classes and admissions events.
Deployment is integrated with the public website to provide direct join flows and embedded meeting entry points for students and prospective customers, enabling scheduled class sessions and on-demand recorded sessions to be surfaced on course pages. Operational coverage focuses on academic delivery and student support use cases, with instructors and support staff operating meeting administration and session scheduling through the Adobe Connect administrative console.
Governance is organized around centralized account provisioning and session ownership, with standardized templates and permissions to control content sharing and recording retention. Rollout emphasizes adoption by instructional teams and event coordinators, with operational processes defined for scheduling, session moderation, and archival of recorded classroom sessions.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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The Princeton Review CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, The Princeton Review deployed Intercom on its website. Intercom is a Customer Support application used to provide real-time web messaging and asynchronous conversation management for site visitors, enabling direct engagement with prospective students and customers through on-site interactions.
The implementation focused on in-browser web messenger capabilities and centralized conversation handling, with Intercom configured to manage live chat, automated outbound messaging, help center linkages, and a shared agent inbox. Configuration work emphasized message routing, tagging, and conversation assignment to support multi-agent triage and continuity across web sessions.
Operational ownership was placed with the customer support organization, aligning web-based messaging with existing agent workflows and standard response templates. Governance included centralized inbox management and role-based access for agents and supervisors, and rollout was executed on the company’s public-facing web properties to unify customer-facing support touchpoints with Intercom.
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Lead Generation | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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The Princeton Review ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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The Princeton Review IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at The Princeton Review
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Coordinator | Manager | HR | |
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HR & Benefits Manager | Manager | HR | |
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Director of Recruitment | Director | HR | |
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Director of Human Resources | Director | HR | |
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VP Finance & Development | VP | Finance | |
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VP IT | VP | IT | |
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Regional Director Of Operations | Director | Finance | |
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Senior Manager Corporate & Field Payroll | Manager | HR | |
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Field Payroll Manager and Teacher Support | Manager | Finance | |
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Apps Being Evaluated by The Princeton Review Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Princeton Review IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Princeton Review digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Princeton Review Technographics
The Princeton Review is a Education organization based in United States,
with around 4300 employees and annual revenues of $450.0 million.
The Princeton Review operates a diverse technology stack with applications such as
ADP Workforce Now, Adobe Connect and Intercom,
covering areas like Core HR, Audio Video and Web Conferencing and Customer Support.
The Princeton Review has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Adobe Systems and Intercom.
The Princeton Review recently adopted applications including
Banter by CredSpark in 2023, Awin Affiliate Marketing in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Princeton Review’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Princeton Review’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Princeton Review technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.