The Reed Boardall Group
Bar Lane,
York, YO51 9NN,
United Kingdom
York, YO51 9NN,
United Kingdom
44 14 2332-1322
Professional Services
The Reed Boardall Group Technographics
The Reed Boardall Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Reed Boardall Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 730 The Reed Boardall Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Reed Boardall Group has purchased the following applications: Microsoft 365 for Collaboration in 2020, Chess Logistics Empirica WMS for Warehouse Management in 1996, Freshservice for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Reed Boardall Group is running and its propensity to invest more and deepen its relationship with Microsoft , Chess Logistics Technology , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Reed Boardall Group revenues, which have grown to $91.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Reed Boardall Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Reed Boardall Group Tech Stack and Enterprise Applications
The Reed Boardall Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 The Reed Boardall Group implemented Microsoft 365 to serve core Collaboration needs across the organization. The deployment established a cloud-first Microsoft 365 tenant to support employee productivity and external facing services for the UK based professional services firm with roughly 730 employees.
The Microsoft 365 implementation encompasses standard Collaboration capabilities including Exchange Online for corporate email, Microsoft Teams for real-time chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal file storage, and the Office desktop and web applications. Configuration work focused on tenant-level settings, user licensing assignments, and role based access controls to align collaboration tooling with business function boundaries such as operations, sales, and corporate support.
The company uses Microsoft 365 on their website, with public site content and contact mechanisms referencing Microsoft 365 hosted services, indicating integration between the public web presence and the Microsoft 365 tenant. Identity and access appear to be managed within the Microsoft ecosystem to enable single sign on for cloud collaboration, and the implementation supports standard collaboration workflows for internal document sharing and external communication.
Governance was oriented around centralized tenant administration, group and team lifecycle governance, and policy enforcement for information sharing and retention. Operational scope focused on enterprise collaboration use cases across departments, with administration practices put in place to manage user onboarding, license provisioning, and secure external sharing under a unified Microsoft 365 Collaboration framework.
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The Reed Boardall Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chess Logistics Technology | Legacy | Chess Logistics Empirica WMS | Warehouse Management | SCM | n/a | 1996 | 1996 |
In 1996 The Reed Boardall Group deployed Chess Logistics Empirica WMS as its Warehouse Management platform at its large Boroughbridge single site cold store in the United Kingdom. The initial implementation established the application as the operational backbone for warehouse operations and cold chain distribution, aligning system configuration to temperature controlled storage and order fulfilment workflows.
Chess Logistics Empirica WMS was configured to deliver scalable stock visibility and order prioritisation, with functional alignment to inventory rotation rules, picking and replenishment sequencing, and dispatch prioritisation that are core to Warehouse Management. These capabilities supported day to day warehouse productivity and operational sequencing, enabling systematic stock rotation and order handling across the facility.
Operational coverage is concentrated on warehouse operations and cold chain distribution within the Boroughbridge facility, with system configuration tailored to temperature zones and rotation policies. The long standing relationship described as over a quarter of a century reflects iterative governance and ongoing configuration refinement, where process adjustments and capacity planning have been managed through continuous use of Chess Logistics Empirica WMS.
Explicit outcomes reported include support for capacity expansion and improved warehouse productivity and rotation policies at the site. No system integrator or additional integrations were specified.
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The Reed Boardall Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, The Reed Boardall Group implemented Freshservice as its IT Service Management platform. The implementation is surfaced on the company website to provide a web portal for ticket intake and self-service access to support resources for internal users and external stakeholders.
Freshservice was configured to deliver core IT Service Management capabilities, including incident management, a service catalog, a searchable knowledge base, SLA definitions, and workflow automation to standardize request intake, categorization, prioritization, and assignment. The deployment emphasizes service desk ticketing workflows and knowledge-driven self-service to reduce manual email and phone intake.
The Freshservice instance is embedded in the public web presence as the primary intake channel, enabling a consistent interface for service requests and knowledge articles. Operational coverage centers on the IT support function and related operational teams, with role based access controls and ticket routing rules to align requests to appropriate owners.
Governance focused on centralizing request handling and defining ticket lifecycle policies, SLA targets, priority matrices, and approval workflows within Freshservice. The configuration supports workflow orchestration and policy enforcement across the support organization, while the Freshservice portal continues to serve as the visible service layer on the corporate website.
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The Reed Boardall Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Transactional Email | PaaS |
|
2019 | 2019 |
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The Reed Boardall Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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The Reed Boardall Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at The Reed Boardall Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Reed Boardall Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Reed Boardall Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Reed Boardall Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Reed Boardall Group Technographics
The Reed Boardall Group is a Professional Services organization based in United Kingdom,
with around 730 employees and annual revenues of $91.9 million.
The Reed Boardall Group operates a diverse technology stack with applications such as
Microsoft 365, Chess Logistics Empirica WMS and Freshservice,
covering areas like Collaboration, Warehouse Management and IT Service Management.
The Reed Boardall Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Chess Logistics Technology and Freshworks.
The Reed Boardall Group recently adopted applications including
Freshservice in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Reed Boardall Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Reed Boardall Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Reed Boardall Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.