AI Buyer Insights:

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

The Ritz-Carlton Australia
Location
1 Barrack Street,
Perth, 6000, WA,
Australia
Website
https://www.ritzcarlton.com/au/
Phone
61 8 6559-6888
Artw industry
Leisure and Hospitality
Employee
Revenue

The Ritz-Carlton Australia Technographics

The Ritz-Carlton Australia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by The Ritz-Carlton Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 The Ritz-Carlton Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that The Ritz-Carlton Australia has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016, iT4 DocMX for Document Management in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems The Ritz-Carlton Australia is running and its propensity to invest more and deepen its relationship with Salesforce , IT4 Australia , Dynatrace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing The Ritz-Carlton Australia revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Ritz-Carlton Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

The Ritz-Carlton Australia Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT4 Australia Legacy iT4 DocMX Document Management Content Management n/a 2020 2020
In 2020 The Ritz-Carlton Australia implemented iT4 DocMX, a Document Management application, at its Perth property using a deployment provided by IT4 Australia. The initial rollout targeted property-level finance operations and nightly audit workflows rather than a multi-site enterprise program. Implementation centered on the iT4 DocMX night-audits module to centralise daily transaction reports and introduce automated approvals across finance. Configuration emphasized a centralised transaction repository, workflow-based approval routing, and audit logging consistent with Document Management functional patterns, with the night-audits module orchestrating report ingestion and approval state transitions. Operational scope was confined to the Perth property finance team, where iT4 DocMX replaced manual paper processes by channeling end-of-day transaction outputs into the system for automated review and sign-off. Governance changes included a shift from manual sign-off procedures to system-enforced approval workflows and retained electronic audit trails to support finance controls and auditability. The property reported outcomes including a reduction in manual audit workload, sustainability benefits from dramatically reduced printing, and an audit process reported as up to an ~80% faster audit process after the iT4 DocMX night-audits implementation.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IT Decision Makers and Key Stakeholders at The Ritz-Carlton Australia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Ritz-Carlton Australia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Ritz-Carlton Australia Technographics

The Ritz-Carlton Australia is a Leisure and Hospitality organization based in Australia, with around 190 employees and annual revenues of $31.0 million.

The Ritz-Carlton Australia operates a diverse technology stack with applications such as Salesforce Chat (formerly Salesforce Live Agent), iT4 DocMX and Salesforce Sales Cloud, covering areas like Chatbots and Conversational AI, Document Management and Sales Automation, CRM, Sales Engagement.

The Ritz-Carlton Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce and IT4 Australia.

The Ritz-Carlton Australia recently adopted applications including iT4 DocMX in 2020, Salesforce Chat (formerly Salesforce Live Agent) in 2016 and Salesforce Sales Cloud in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Ritz-Carlton Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Ritz-Carlton Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete The Ritz-Carlton Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.